PDS CenterReviews of pdscenter.com

VERY NICE EXPERIENCE SUPER FAST AND EXPLAINS EVERYTHING CORRECTLY 100% RECOMMENDED

This is a great deal and they make it very easy.

About 8 months ago I registered my dog and immediately got an email with the information the next day .. our apartment complex was gonna charge us over 600$ for my dog but PDSC came to the rescue. My apartment complex was being difficult about it and asked for the physician to sign a second form so they faxed it to them in within minutes PDSC replied. You guys are life savers, my emotional support dog is everything I needed thanks to you guys. We recently moved to a house and with our papers we had no problems. Pdsc has done everything right, I recommended PDSC to over 10 different people and I always will recommend PDSC. I can’t thank you guys enough, your awesome. Thank you for the awesome service PDSC you guys rock!!! 😁

Great, fast, trustworthy service! Thanks a lot for your help, now I am able to keep my doggy at home and travel with him.

So easy to navigate and quick to apply for ESA. Very private and speedy turn around time. Awesome that there isn't a yearly expiration and additional fee. I did pay for the carry card for additional $29 but haven't received it yet. Website said it would take 3-5 days but we are going on 2 weeks so I'm not sure what's taking so long. Other than that, the original paperwork came through the same day that I applied. AA said my paperwork looked good for upcoming travel with my ESA so no problems there. Would definitely recommend this company to others.

I want to thank pds center for all the help and support. God Bless

The service you provided me was excellent fast and friendly now I'm able to keep my emotional support dog. I can't thank you enough but I'll try. THANK YOU!!!!

Pathetic mislabeled product, and rude customer "service". Save your money, this is a scam company! I ordered a vest for my 11 pound chiweenie. In most items she is a size small. I read their specs online, carefully measured her, and determined she was a size x small. After almost two weeks it arrived and was huge. A size for a Basset hound or Corgie. Definitely not a small, or x small. It was OBVIOUS, so I never put it on her. as they said they would not take it back for "hygienic" reasons. I thought it had a mislabel. I called PDS... Three days later I get a rude and condescending email demanding more money! Apparently PDS thinks I don't know how to use measuring tape. Hopefully the letters work better, but I am dubious now. Just what you need when are already stressed and dealing with issues requiring an emotional support animal. ...wow just read their prompt response, far faster than the response to my query about potentially receiving mislabeled product. Read below how rude and condescending they are... I DID MEASURE MY DOG. I said it in the initial email, and again here. How combative and unfriendly a company to employ someone to speak to their customers this way. Obviously the fact they have someone responding immediately is indicative to the fact that is constantly happening. I'm in Hawaii and it's 4:05 pm here, so everywhere else it is at the earliest 7 pm to 10 pm., on a Saturday. Like I said, find a better company! Save your $166. 50 minutes after the above... Read on.. ...Below is the ACTUAL RESPONSE to the email sent trying to be rational. UNREAL THAT COMPANIES LIKE THIS ARE ALLOWED TO EXIST. On Sat, Dec 8, 2018, 4:49 PM PDS Center *Email address was here* Oh after your lying and scathing and unreasonable review you are now on your own and blocked. You'll be getting no further support from us in any capacity On Sat, Dec 8, 2018, 9:47 PM Deja Howard *my email address was here* To Whom It May Concern; After receiving the above response and reading the rude response on my review, reading the other online reviews, and then investigating my letters- which were signed with a dying magic marker, I think I would like all my money back. I will happily return your product as it seems illegitimate. I did measure my dog. I was saying originally I think the tags on your harness are mislabeled and if not inspected it is easy to just look at the tag through the cellophane, "XS" and send it off. I think literally the tag on the harness I received is wrong. It happens all the time in retail, and is a reasonable thought. However then the response above was condescending, then the response on the review was angry and combative. It's not unreasonable when someone pays a $166 for SUPPORT letters to expect support, or for an XS harness to be XS and fit a small dog, NOT A TOY DOG, a SMALL DOG. This dog is the size of a Jack Russell, a Rat Terrier, or a regular Dachsund. As for the letters, it looks unprofessional signed with a dying magic marker, and the card has a glitch. This is a dog that needs to fly. I can't risk her not getting on the flight, in the cabin. Is emotion support being taken advantage of, at the expense of your most loyal friend and companion? Needing some problem rectified, and instead being accused and targeted by those you paid to assist you? This has left a bad experience. I should have asked my vet who they reccommend. I would like this problem resolved and would edit my review accordingly. Thank You in advance, Deja Howard