Moon's mission is to provide frictionless financial services that free your crypto.Purchase Moon Visa® Prepaid Cards with Bitcoin, stablecoins, and other cryptocurrencies. Pay at millions of online merchants with secure virtual cards.
Pay with Moon (paywithmoon.com) has 261 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Investments & Wealth · Hollywood, Florida
Excellent
Investments & Wealth · Orlando, Florida
Excellent
Investments & Wealth · Ponte Vedra, Florida
Excellent
Investments & Wealth · BOYNTON BEACH, Florida
Excellent
Showing 6 reviews with 3 stars · Clear filters
Yufeng Z.
Hello Support, May I ask when my withdrawal will be processed? It has been pending for some time now. Please let me know the expected processing time, or if there is any additional information required from my side. Thank you.
Response from Pay with MoonDec 26, 2025
Hello! Once required verification is completed, refunds are processed in accordance with our policies.
Boris M.
Our cards were working brilliantly, everything was smooth. Everybody's cards were suddenly revoked and they're not giving refunds, we requested one weeks ago. I would stay far away from this website until they catch up.
Response from Pay with MoonDec 26, 2025
We understand why this situation feels concerning. Once required verification is completed, refunds are processed in accordance with our policies.
Haley H.
Everything was going on pretty smooth until something happend and unfortunately for me the services stoped? I lost quite a bit of money within them as I was using their renewable cards hopefully they do not go full rogue and i will be able to recover my funds.
Response from Pay with MoonDec 13, 2025
We apologize for the delay in the processing of your refund. Your refund will be processed shortly.
OmorIE
My cards worked almost flawlessly for a long time, and the transactions were smooth, up until recently. I saw that all my cards were canceled due to their platform going "offline". I did get the refund for the outstanding balance, but I would've liked it if the service were more reliable.
Anim T.
I had good experience before but since now it says offline for maintenance. Dashboard is empty and can't even use card that has balance. Hope its not scam and get my card back before expiry or get refund.
Luis C.
Hi, i have a pending Review transaction in My card, i want to know why