Jesus A.
cuenta suspendida sin razon aparente
en mi caso quisiera que por favor me respondieran alguno de los 5 mensajes que les he dejado por correo porque me suspendieron mi cuenta sin previo aviso siquiera y tenia dinero en mi cuenta, necesito una pronta resolución a este inconveniente tan desagradable
Response from Pay with MoonJan 12, 2023
We recommend you reach out directly to [email protected] to have your case reviewed. No legitimate user of Moon would have their account closed without extensive review, and would be reinstated through a secondary review if a suspension was in error, so we encourage you to request one. Moon was built to allow its users to make legitimate payments. Accounts are only ever suspended or closed for violating our terms of service, such as engaging in behavior indicative of fraudulent or illicit activity. Moon has a zero tolerance policy on this behavior and will take steps against accounts clearly breaching those Terms.


