PayRangeReviews of payrange.com

App suddenly stopped working. They say to update google play to v13. That's impossible, I HAVE VERSION 23. These people must really want to go out of business. I say... HELP THEM go out of business. Terrible app, stole $25 from me, they say to get it back i need to load the app but the app won't load. These people are CROOKS.

I contacted PayRange and PayRange will not issue a refund for my remaining balance because of an arbitrary 90 day return policy. I am not asking for the refund of a good or service; I am asking for my own money that is held by PayRange without my consent. There was no reminder that I only have 90 days to get my balance refunded. I cannot find any local businesses that accept PayRange as form of payment. I would like the remaining balance refunded.

Payrange used to work great...then they forced me to update the app. Never a good omen. Since then the app won't talk to the machines half the time and the other half of the time the app says the machines are unavailable. What?....at that time all of the machines were not in use. I had to scrounge around for quarters real quickly because I already put in the soap. Tried Emailing the company and it took forever to get a nonsense answer back. The company must have been sold to some overseas Aholes who are trying to run a cheap ship. Don't bother using Payrange any more.

Garbage app. Took my money but couldn’t complete the age verification process. Then it doesn’t recognize my email to refund my money. Don’t use this app

What went wrong ? What went RIGhT you mean .the company is debatable very sketchy I've used the app before had problems like my money being taken off my PayPal going on the app but it didn't register I complain they reluctantly stuck some pennies on my card..big deal !! I had lots of laundry to do so I had to get it done figuring I had to go thru the app again I went out the money on my app it showed success so I again looked my PayPal said it was gone so I loaded my car up drove all way down there loaded the washers,soap in but washers wouldn't turn on because my app said my balance was ZERO !! I tried emailing ..waited waited got mad waited some more sent more emails explaining I had to get someone to help me.i spent HOURS waiting I finally got a call back after nanat calls out to them. The lady asked me many questions then aaid it's already back in your card. It wasn't I emailed and I emailed ..waited nothing. Hours spent waiting all day I was there yet support sure didn't care .I got my money back reluctantly the next day I had to scream threaten yell everything until I got it. This will never happen to me again they suck ass Don't waste your time trust me bad place to try and get laundry done they probably wont respond at least not for days if your lucky

I installed PayRange in my laundromat a year or two ago. Everything was good and at that point I would hav given 5 stars, BUT I sold my laundromat in December 22, sent in the form requested to turn the system over to the new owner. It is now Feb 10, 2023 and deposits are still being put in my account. I have tried emailing to no avail and nobody ever calls back. The new owner is so fed up that he's thinking of just getting rid of it. They need a better communication system!!!!!

Staying in a RV park in Florida. Only option to use laundry services is by downloading the app. First you have to load $25. No other option. Well trying to do 2 loads of laundry ate up that $25 because it wouldn’t work properly. Now I have a credit and can’t get my refund. Their support says to click on the “hamburger” to request a refund. There is no “hamburger” on the app at all. I’ve emailed several times. No response. Terrible! Don’t use this app.

They won't refund my money, my apartments unexpectedly switched to a new laundry provider while I still had money left on my payrange account. Payrange said because my purchase fell outside a 90-day period they will not issue a refund. Moral of the story, only put the bare minimum on your account because these people are thieves.