PayRangeReviews of payrange.com

I received an automatic notice on my phone that $100 was deducted from my debit card. Pay range took it out automatically without my authorization. I called them immediately and they stated that they would issue a refund. I also requested a confirmation in writing. I contacted my bank, and they never initiated contact with them, therefore, I filed a dispute with my bank. They took out funds that were never authorized. I would proceed with caution regarding this company. I will be filing a complaint with the regulatory agencies in conjunction with the Better Business Bureau and The District Attorney’s consumer, environmental and protection division.

I have been using this app for over three years!!! I decided to try and use the buy now pay later option!! They came back and said I didn't have the $1.50 charge in my bank!! Wrong!!! I have been battling them for 5 days!! I was told to remove my payment information, then delete my account!! I did it and it made me use a different email and put my payment info. I went to put my name and phone number and it wouldn't let me put it in, because there was another account with the same name!!! 😡 They have repeated several emails and I cannot get anywhere with them!!! I would quit this app, but I need it to do my laundry in my building!! Oh!!! And!! They sure didn't waste any time taking my debit card information!!! I never had a problem with the app until now!!! I can't wait to move!!!😠

Today I had a washer I tried to use and was charged and was refunded money. Then when I tried using a dryer same issue and instead of putting refund back on app all that was left on app was put back in my bank account. I will no longer use this app I'm going back to using coins to do laundry.

Tried to sign up with them for my coffee business. The signup process involves taking a picture of your ID front and back, and a selfie to show you are the person on the ID. The software is bad, changing the front and back camera randomly so you can't do it right. How do I take a picture of an ID with the rear facing camera? I contacted support via email, (phone support is non existent) and they say to send a utility bill and a bank statement. Yea, I will send a website I never used before my bank statement and utility bill without even talking to someone on the phone. I tried... Get better authentication software, the stuff you have is amateur.

PayRange raised the prices of washer and dryers and had the nerves to lower the minutes on dryers. Such price gouging. Wash is now 2.25 and dryer is 2.00. A rip off. Might as well go to laundromat

First of all, you have tp pay $1.00 for the "privilege" of using their app. I needed to use washers at a campground. I will never need this app again, but you have to load a minimum of $10 whether you need it or not. If you find that you need a few more dollars to finish your wash, there is another fee. Finally, when the machine didn't work properly and I needed a refund, I was given a coupon code by the ranger. The code was from Pay Range, which simply charged me ANOTHER $2.00. Good luck trying to contact Pay Range customer support. It is purposely unreachable.

My community switched commercial machines and our old Pay Range app didn’t work. We were instructed to email support at pay range for any over payment and they would send a refund. After months, they replied a check was in the mail. They never sent a refund for 17.25 and have kept over payment from several of my neighbors as well. They will not respond to calls or emails. Small amounts of money but it adds up when tip off many. Do not use this company!!!

I have to restart my phone almost every time I use it because it won't connect to the server. Going back to quarters.