Find out why you should avoid paypal and use an alternative. Exposing problems behind the PayPal payment system. Frozen accounts, scams, news reports, user experiences, fraud, theft and more.
paypalsucks (paypalsucks.com) has 64 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
Also known as
paypalsucks.com
Website
paypalsucks.com
Category
Professional Organizations
Listed on Five Star Index
2026
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Most recent review: October 2026.
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Paypal is crazy. A buyer returned a set of steak knives from my ebay site after four months of use claiming that they were not fit for purpose, one had fallen apart. Well let me tell you, the buyer was not fit for purpose. The knives were in a filthy disgusting condition and hadn't seen some water from the day they were purchased. And guess what, without giving me a chance to put my side of the argument forward paypal just automatically and merrily refunded the buyer. Must try that one myself, buy something with paypal, trash it for months then return it and get a 100% refund ... mmm ... will it work with a new Ferrari ,,,
RT
Ronny T.
Probably the worst customer service…
Probably the worst customer service I've ever dealt with. I currently live in Portugal but have a Swedish PP account. I couldn't withdraw my funds to my Portuguese bank account because this account had to be in Swedish currency, SEK. So I opened a Portuguese PP account and had a friend be a mediator for my accounts as you can't transfer funds between 2 PP accounts belonging to yourself. This is only solution. I have not lived in Sweden for some years now and have no Swedish bank account anymore. However, Paypal rejected my explanation and have now decided to hold my funds for 180 days.
When my friend made the transfers they were listed as purchases on my account even though he clearly sent the funds as a gift. We even replicated this error twice just to see if he made a mistake and choose the wrong transfer option. I had the option "get you money soon" but had to provided shipping details etc even though this was a personal transfer from a friend and select as such.
I don't even want to start describing the customer service. JUST HORRIBLE
MS
Maryse S.
I am very annoyed with Paypal.
I am very annoyed with Paypal.
They refunded the money I paid for a perfume that I really wanted I purchased from Ebay and was expecting the product. They canceled my transaction 1 week after the purchase without the permission of the sender or the seller. There was no reason except that there may have been a glitch
After being on the phone for hours yesterday waiting to speak with a supervisor who told me that she would rectify the situation by sending the money back to the seller, nothing was done. The agents bare speak English and they seem to have trouble understanding and cannot reply without reading a script.
I was hours waiting to speak to a supervisor today. When i finally spoke to the supervisor she told me that it was impossible to send the money back to the seller. The first supervisor gave me the wrong information and false hope.
This was a gift for my mother. Owing to Paypal's stupidity she will not get her gift by April 19 even if I place the order again.
Paypal has really gone downhill. I have been a customer for 12 years and I am extremely unhappy.
If there is a glitch with Pay After Delivery....FIX IT!!!!!!!!!!
Otherwise I will not be able to make any more purchases with this horrible company until it is fixed.
A very unhappy customer,
GD
Gerry D.
Incompetence on steroids
It has been more than a month after initially notifying them of a problem which they have still to correct. The techs who have corresponded seem to be the most inept I've ever come across in any company.
DO
Dottie
PayPal took money from my linked bank…
PayPal took money from my linked bank account, unauthorized. It supposedly went to an organization that I've donated to before, but they did not receive it. My bank refunded the money, and I unlinked my bank account. Now my PayPal account is restricted unless I send them personal documents--which I refuse to do. But they won't let me close my account--which I want to do-- and if anyone sends me money, I won't be able to access it.
I spent 4 hours on the phone with PayPal before contacting my bank, and got nowhere. The most frustrating financial issue I've ever had.
Is there some legal entity to file a complaint against PayPal?
DS
Dani S.
PAYPAL ARE A BUNCH OF INCOMPETENT…
PAYPAL IS A BUNCH OF INCOMPETENT THIEVES... UNLUCKILY THEY ARE ABLE TO KEEP IN BUSINESS, AND IN THE TOP TIERS, I DON'T KNOW HOW. BUT IT SHALL PASS!
THEY STOLE ME MORE THAN $30.000
YES: RIGHT $30K AND ...
FOR 6 MONTHS!!! - AM NOW CELEBRATING BECAUSE I WAS ABLE TO GET THE FIRST 1/3 YESTERDAY.
CAN YOU IMAGINE WHAT DOES IT MEAN FOR THE AVERAGE PERSON? DESTROYING THEM... Some frail ones may kill themselves for that.
AND WITH MILLION OF users, do you know what it means?
That on top of billions in commissions, and in extorting fraudulent exchange rates (if you get payments in other currencies), they make
MILLIONS in investments with your money!
scum!
As a company, and the single individuals responsible, they have to pay... and pay more than the worse criminals! At least the criminals have the dignity of not presuming to be iffy for their legality.
I Don't know ANYTHING OF THE PAYMENT PROCESSOR PROPOSED BY PAYPALSUCKS.COM!!
JO
Jone
They are true
They are true. I really appreciate that they are taking a part to spread awareness about using this hell (paypal).
EP
Eric P.
Listen to this clip and use it on record
Download this clip and pass it on to all individuals with a business merchant account with PayPal or Square and listen to the last ten minutes if you don’t want to hear the full hour. It is hardcore. Email me at ericplott@hotmail if you would like a copy of this important audio clip download and pass it around please.
Classic moment as Eric Plott calls out PayPal top supervisor of the company and calls them out and Zionist shill scam criminal Bankers are left speechless. Everyone needs to here this, if you are at all suspicious or concerned about online virtual banking with PayPal or Square. They are stealing people’s money and getting away with it. Take out your money with PayPal and come join us at flashback. Eric Plott is now an executive agent for a real trusted online banking Gateway and he can sign you up and get you lower rates than PayPal for your business, and if he can’t he will give you $250. He offers card King, processing, and API gateways for your website to check out.( CALL HIM TOLL FREE 855-841-9659 TO SIGN UP AND GET FREE evaluation. No hidden fees costs and Speedy transactions, and most importantly NEVER FROZEN ACCOUNTS OR HOLDING ACCOUNT DOWN!! 48 HOURS AND ALL YOUR PROFIT EARNINGS GO DIRECTLY TO YOUR MERCHANT BUSINESS BANK ACCOUNT). We are starting a anti PayPal protest. For all those of you out there who have at criminal activity against you from this company. Post your experience below start a group and get the word out. Feel free to use this entire audio clip segment, keep in mind the final conclusion is near the very 4-18 minute mark towards the end. This is not an edited clip , raw footage they don’t want to get out. it is wrong, that is why it is towards the end, you might want to fast forward to that part. All you have to do is go to trustpilot.com and look up Paypal leave your review there. The best part of this audio recording is the last 10 minutes. That’s where you will hear me talk to the top supervisor and call out and expose their illegal activity once and for all. Hear how they literally took all of our earnings at Plott palm trees Productions over the years with a hold of Frozen account, appeal with no limitations or limitation with no appeal... They have done this to over 3,000 other accounts and watch as I tell this Banker what’s up. The facts hurt. And these are the facts ma’am.
BEWARE OF KEEPING YOUR MONEY IN THIS CROOKED BANK. SMART TO WITHDRAW ALL YOUR MONEY TODAY, We can do everything that Paypal does, but cheaper, no holdings, no limitations, no power over your hard earned money.
Yeah I did contact PayPal. Because of these Transitions and your website, PayPal, has limited my account with no appeal, meaning I cannot withdraw or deposit any funds or do any authorization on my account. There are no disputes open, but my limitation makes it where you cannot refund me. I’ve talked to you guys before on these three transactions and you have assured that I will get a refund. However I cannot escalate this dispute through Pay Pal, and they have already stated they will close my account and 180 days. It is not ethical for you guys to not issue me a refund, even if I don’t have a PayPal account. I would like it if you guys could reach out to me and somehow issue my refund. This is unfair and unethical if I cannot get my money back, because I have not received a single item on these three transactions. Which almost amount in $4,000. I do not want to have to make the big ordeal about this, it is Criminal what you’re doing and illegal. I hope you guys will contact me at 855-841-9659 to help me get my refund. Perhaps you could write me a check or wire the money to my bank. I have the receipt, and I have had no products ship to me. I want a full refund please. Through a different route other than PayPal. This event caused me to lose my PayPal account. I called and left a message on your machine.