paypalsucksReviews of paypalsucks.com

Once upon a time PayPal used to be as good as anything but, now PayPal DOES NOT care any longer about the 'BUYER' but instead sides with the 'SELLER' who after all cheats you both not to say; screw you from front and behind. I have recently experienced a nightmare with three Chinese sellers and joining them (at least one of them) PayPal who do not even read the seller's e-mails as they have ROBOTS in front of their P.Cs. PayPal can go to hell as from now on I will try as much as I can NOT TO USE PAYPAL any more! You do not believe me? Well, hope that you would have the same experience I had so that you would learn the bitter way!

I read an article recently that Paypal have been in trouble in the USA with data and this is a further cautionary tale that shows you mustnt use paypal under any circumstances. I tried to open a paypal account with my email address and discovered that its already in use with paypal with a lady in the USA. I know this because I went through their security checks and shut down her account and i got the email to say that I had, revealing her the last 4 6 digits of the other woman telephone number. When I spoke to paypal 'customer service' woman(yeah they are a joke!) to advise this and to explain their was a major issue, she said that she would email the other lady to advise the problem. Guess who got the email. DONT USE THIS COMPANY, YOUR DETAILS ARE NOT SAFE.

Is paypal dangerous for your business? Is paypal dangerous for your customers? Does Paypal force companies to act against the customer privacy? Is Paypal finance situation stable or its close to bankrupt? To protect our customer information and minimize the risk for them from today we have stopped accepting paypal. Another problem is that paypal has not been able to transfer over 12000.00€ of our funds to our account. (Paypal reject the transfer to our account) In the same time we have seen some news about dismissing 3000 employees by ebay/paypal in the coming year which explained the current situation of this company. Based on these facts we have disable Paypal module in our website. Please read the history: On Dec. 19th 2014 we got information per mail from paypal that they are making company account check and during this time we cannot transfer the founds from our account. For finish the account-check they asked for several information that according German and European law (Customer privacy/Datenschutz) we were not able to supply them to third person or company. We have sent just information to paypal which are not against “customer privacy” and our AGB, but the following requested info. by paypal has not been sent to them: They had written in the mail “until we receive following documents you can only receive money by your paypal account…” “Bis wir die folgenden Unterlagen von Ihnen bekommen und geprüft haben, können Sie Ihr PayPal-Konto nur eingeschränkt nutzen:“ A- Kontaktinformationen Ihres Lieferanten und Rechnungen von Ihrem Liferanten von Oktober-Dezember 2014 (Contact information of your suppliers and invoices from October-December 2014!) B- Lieferscheine (Deliver notes!) C- Bitte erklären Sie uns Ihr Geschäftsmodell. (Business concept!) D- Kontoauszug - 3 lezten Monate (Bank account print for last 3 months: Oct, Nov, Dec. 2014!) E- Cashflow-Bericht / die BWA 2014 (Betriebswirtschaftliche Auswertung / Economic evaluation of 2014) ****** Why we may not supply these documents? A- Invoices of suppliers include their B2B prices, amount of invoices, address of supplier and several information of other companies which we don´t have permition to supply to third company/person. B- Delivery notes include customers name, address, Shipped items and several customers information. To supply them to third company or person is directly acting against “Customer Privacy (Datenschutz)”. It’s also against our own “terms and Conditions (AGB)”. We offered Paypay instead of delivery note, we can send them the Tracking No. of shipments which can be followed on DPD website! (but they were not interested in that, because they know very well generally the orders leave our stock within 1-2 working days.) C- Business concept: To supply it, means we give all info of the company and its structure info. to Paypal. Who knows that paypal/Ebay does not collect business concepts and all related information to make copy of the effective businesses in Ebay or by other companies belong to the Paypal/owner? D- Bank account print!!! 1- It includes name, data, order No. and amount of the order of our customers, exactly those customers which did NOT interested in using Paypal. Provide these documents is also acting against “Customer Privacy”! 2- It Includes privet info of employees, their salary and information of all other people/companies who has paid/received payment to/from us in last 3 months. Again acting against “Customer privacy” and several other European/German laws. ****** Finally until Dec. 30th we had several contacts with Paypal by phone and per E-mail and we tried to explain them what they are doing. They did not wanted to solve the problem and they did not explain any reason for the problem. Bellow is some of their “Funny “ Answers: 1- What is the reason of this problem? “ it’s a normal process we have in our company. Time to time we check different (companies) accounts! We don´t say you have done anything wrong, but some companies have done!!! 2- You are asking for information/documents which is against “customers privacy” law? “But we have also “customer privacy” and we will not forward these information to third party!!!” I understand this answer as: “ You may act against the law, but don´t worry, we will not inform your customers or other organizations (like court) that you have forwarded these information.” 3- Are you collection and/or copy business concepts/information? “No, this is a normal process and we HAVE asked MANY COMPANIES for these information! Normally companies have not any problem to supply these information, why your company has problem with that…?” Dose this answer mean; already in several or many cases Paypal has been involved or forced companies to acting against “Customer Privacy” law? 4- Why you need our bank account print for last 3 months? “ We just want to verify bank account linked to the Paypal account (is it your company bank account)”!!! It’s not correct answer, because; First the bank account has been verified in past by Paypal. Second, to verify this point one more time, paypal needs just statement from bank. (The bank account linked to Paypal is our official bank account in Deutschebank which is also shown in our website) ****** Even we informed paypal that to supply these information is acting against “Customer Privacy”, they answered again per E-Mail on Dec. 29th : Until they receive the document and confirm them, we cannot use our funds in our Paypal account!; “Bis wir die folgenden Unterlagen von Ihnen bekommen und geprüft haben, können Sie Ihr PayPal-Konto nur eingeschränkt nutzen”!!! Until 30-12-2014 (our last working day in 2014) they did not explained what has been done wrong by our company to froze our funds. In the same day after our closing time (6;00PM) they sent an E-mail and informed us that all our funds in Paypal is frozen for 45days; “100% Ihrer täglich eingehenden Zahlungen werden für jeweils 45 Tage einbehalten. “ and they have done it according the point 10.4 of their terms and condition! The point 10.4 in German version allow them to keep your amount for period of time and extend it (in case they want), Under English version of terms and conditionspoint 10.4 does not existing, but you find something like the German version under point 11.4. This point 10.4/11.4 can be very dangerous for companies and can be used anytime from paypal side without any reason (or if there is a reason they don´t need to tell you that) against companies using Paypal. In this point is not also clear the maximum time that they may froze the money. in English version is mentioned 30 days, but can be extended… (How long?) If your company accept paypal and you have for example over 50% of the turnover by paypal, in first month you miss over 50% of your cash-flow, in month after 50% more, means during 2 months you will lose 100% cash-flow in your company. In case that you make much more than 50% monthly turnover by paypal, you will lose the cash-flow much faster. The worst is that you cannot do anything in this situation! ***** Is really Paypal close to bankrupt? In one hand over 15 days Paypal is not able to Transfer our money to our bank account and it has been extended for 45 days. I have seen now several other posts on internet with same problem with Paypal. In other hand I saw in ZDnet that Ebay/Paypal dismiss 3000 employees in beginning of 2015. Based on these two facts we believe Paypal/ebay is trying to cover their problems with other companies money… ***** Some more info: To make it more transparent I need to add: *Our company sell physical products. We ship exclusively from our stock in Germany within 1-2 working days. *In this moment the frozen amount is over 12000€ + 5000-8000€ amount of new orders. *We have had totally 5 customers conflict and all of them has been solved. The only last one has been conflict for 22.85€, which was also solved from our side and in this moment we have not any conflict with any customer. Finally the problem is not based on any conflict between customers and our company. Its only based on, “Paypal wants to keep the money in their side!” ***** Read one more time Paypal terms and conditions specially the point below: Point 10.4/11.4 of Paypal Terms and conditions: 11.4 Actions by PayPal - Holds. Risk-Based Holds. PayPal, in its sole discretion, may place a hold on any or all of the payments you receive when PayPal believes there may be a high level of risk associated with you, your Account, or any or all of your transactions. PayPal’s determination may be based on different factors and PayPal may rely on information it receives from third parties such as eBay. If PayPal places a hold on a payment, the funds will appear in your “pending balance” and the payment status will indicate the hold, for example it can show as “Completed - Funds not yet available.” If PayPal places a hold on any or all of the payments you receive, PayPal will provide you with notice of our actions. PayPal will release the hold on any payment after 30 Days from the date the payment was received into your Account unless PayPal has a reason to continue to hold the payment such as (a) the receipt of a Dispute, Claim, Chargeback, or Reversal, (b) PayPal believes that you have violated the terms of this Agreement or any other Policy and that such a violation results in the need to continue holding the funds, or (c) PayPal believes that you may be engaging in potentially fraudulent or suspicious activity and/or transactions. In such an event, PayPal may continue holding the payment in your Account until the matter is resolved pursuant to this Agreement. PayPal, in its sole discretion, may release the hold earlier under certain circumstances, for example when you upload tracking information of the item you shipped. Disputed Transaction Holds. If a User files a Dispute, Claim, Chargeback or Reversal on a payment you received, PayPal may place a temporary hold on the funds in your Account to cover the amount of the liability. If you win the dispute or the transaction is eligible for PayPal Seller Protection, PayPal will lift the temporary hold. If you lose the dispute, PayPal will remove the funds from your Account. This process also applies to claims that a buyer files directly with eBay through the eBay resolution process. 10.4 Reserven. PayPal kann aus Ihrem Guthaben auf Ihrem PayPal-Konto eine Reserve bilden. Das geschieht dann, wenn wir aufgrund uns zur Verfügung stehender Informationen berechtigterweise zu der Einschätzung kommen, dass im Zusammenhang mit Ihrem PayPal-Konto aufgrund Ihrer finanziellen Situation und aufgrund der in Ziffer 10.5(a) genannten Kriterien ein erhöhtes Risiko für uns besteht, einschließlich eines Ausfallrisikos gemäß Ziffer 10.1. Das bedeutet: Ein bestimmter Teil Ihres Guthabens oder Ihrer eingehenden Zahlungen wird auf Ihr Reservekonto gebucht und erscheint als "nicht verfügbar" in Ihrer Kontoübersicht. Über dieses Guthaben können Sie nicht unmittelbar verfügen. Wenn wir eine Reserve bilden, teilen wir Ihnen die genauen Bedingungen dafür mit. Die Bedingungen können zum Beispiel so aussehen: Wir behalten als Reserve einen bestimmten Prozentsatz der empfangenen Zahlungen über einen bestimmten Zeitraum ein ("dynamische Reserve"). Wir behalten einen Fixbetrag in Ihrem Konto ein ("Mindestreserve"). Die Bedingungen richten sich danach, was wir für notwendig erachten, um die mit Ihrem PayPal-Konto verbundenen Risiken zu minimieren. Wir können die Bedingungen ändern, sofern wir Ihnen die Änderungen mitteilen. Wenn Sie mit der Bildung einer Reserve nicht einverstanden sind, können Sie Ihr PayPal-Konto schließen. Wenn Ihr PayPal-Konto, gleich aus welchem Grund, geschlossen wird, können wir gemäß Ziffer 7.2 eine Reserve nicht länger als nötig einbehalten. Als Teil unseres Risikomanagements können wir auch folgende Maßnahmen für Abbuchungen von Geld auf Ihr Bankkonto ergreifen: Den Betrag begrenzen, den Sie von Ihrem PayPal-Konto unmittelbar abheben können. Die Auszahlungsgeschwindigkeit oder Auszahlungsform ändern. Eine Aufrechnung mit Ihrem Guthaben vornehmen und/oder Sie oder eine mit Ihnen verbundene Person dazu auffordern, Vereinbarungen mit uns über Sicherheiten zu treffen (zum Beispiel eine Garantie abzugeben oder Sicherheiten für Ihre Verbindlichkeiten bei uns oder Dritten zu hinterlegen). Sie sind verpflichtet, die dazu gegebenenfalls notwendigen Schritte und Maßnahmen auf Ihre Kosten zu ergreifen, um die Bildung einer Reserve oder einer anderen Sicherheit zu unseren Gunsten rechtswirksam zu ermöglichen. If you have experienced same situation, please leave comments and if possible a way to contact you.

The fact that this website exists and has existed since 2003 is proof that their title is accurate. From bitter personal experience I know that Payapl sucks. Use this website and the information on it to free yourself of Paypal. I can't recommend it highly enough.

This website is a must for any online seller who uses or is considering using PayPal. It confirmed that I was not just experiencing 'bad luck' in my dealings with this company and that they are well, bordering on criminal in their behaviour. They gve lots of useful information on how to get your money back from the PayPal cowboys. If you have a small online company, especially if you sell items that are likely to be returned, clothing, bridal, DO NOT use PayPal as your only means of payment. Check out this site to see why and read all the horror stories!! Great site!!

Read all about PayPal, before you have problems with them !!!

Paypal is working like shit and the service sucks and you cant trust them at all.-

pay pal does suck!