PayPalReviews of paypal.us

Paypal customer service gives you a wrong return address and when you contact the president of Paypal europe she tells you that Paypal is not responsible. contact number (KMM201197851V93962L0KM)

PayPal do not do what they say, I bought 5 items from the same supplier, none were delivered, they refunded me for three, "WHAT'S ALL THAT ABOUT"!!!

PayPal is supposed to protect the purchaser and they did not 0 stars PayPal sucks

They have my account so it wont do anything and kept saying after 180 days it will be ok again. Now it is over 180 days and they say they will no longer do business with me and closed the chat before I could say why? Now they ignore me again and will not let me close it or remove my bank credentials. I think I actually have to hire an attorney. People stay away! This business has gained a name but I think there is something really shady going on and I hear of them stealing money from peoples account. They took what was left in mine thankfully it was only 12 dollars but still stealing is stealing

I am currently being extorted by paypal, I have been with PayPay from the beginning and I was led to believe and transaction using there system is protected.. recently another paypal account sent me 500 minus paypals fee, leaving 477.70 in my account.. I was confused because I am not a seller and I did not authorize this request.. I was contacted by this paypal account via WhatsApp amd imessage. I was familiar with this paypal user because I have bought art from her in the past..She is a starving artist that is always with money problems. so when I revcieved her text informing me that she sent me money from a credit card she wanted me to send it back so she can deposit in her local bank.. So because I was familiar with her.. I responded on the text that I only received 477.70 because paypal took fees. I also said why would you do something like this.. anyway I said I would send back the exact mount recived but minus the 4.99 paypal will chard me to send it back.. I thought this was done.. a week later I fiond a noticwe from paypay saying that there is a case against my account the Paypal user reported to her back that she did not make the transaction.. PayPal has no method for me to add fact to this case.. I was abot to answer three questions and that was it and they were not relevant to any facts.. at this time I had a 477.70 negative amount in my account. I tried desperately to find a way to contact paypal but they have no email, the call center is closed to the pandemic (so they say).. trying anything to get a message through them I was provided a email address that I thought would work but I received an auto response telling to me use the dispute feature on there site.. well I could not because the case was not accessible and was in a pending state.. so frustrating.. I used the chat feature and was chatting with and agent, many agents to be honest.. the first ones spewed none sense information.. but I kept sending screen shots showing the conversation and all the paypal transactions showing the money received and returned.. doing the math anyone can see that all money was returned.. Finally another agent responded to the chat and basically said that she agreed that this is wrong to happen to me and said that she made a request to have my account restored and the negative make removed.. she said what for about 24 to 48 hours.. I checked more than 48 hours later and checked the chat for status.. another agent got on and extended the conversation with nonsense and dropped the ball saying she does not have access to any of the accounts..,.. the next day another agent responded, I explained all over again.. send proof again and he said he will forwarded this tp the division that can reverse the negative balance, he also indicated that he accessed the accounts and she can see that I sent the money back.. he said I needed to wait 24 to 48 hours again.. he also assured me that he would keep me in the loop, when I tried to say thank you the chat was suddenly closed?!?!?!? meanwhile the case was closed and not they say I owe 500 dollars.. with no way to respond. they also telling me to add finds to correct the negative balance.. and it also said if I don't I might be subject to collections.. I opened another chat and sent a screen shot of the last correspondence to remind them of the actions they said they were doing. nothing the next day yet another agent responded.,she said that she understand and will transfer me to another agent that can fix this for me.... after talking to the new agent, he acknowledged that he sees that money trail and transaction.. but then he tell me there is nothing he can do, he said the bank did a charge back and the case was closed.. I said what? the thing is the agent Nick knows that I am the innocent here but he will do nothing about it.. later another agent responded and said he believes me and he will submit this, I have to wait 72 hrs for them to fix it.im sill waiting (

They claim to be a bank but they take no responsibility like a bank and you give them access to your bank account through a back door! - PayPal does not have a contact phone number and if it has, it is well hidden! - Contacting PayPal is like a war of attrition. They try everything to set you of course going round and round. - Unlike any Bank there is no defined complaint procedure. I tried to recover an unauthorised withdrawal from my bank account by PayPal but their first quick response was "denying" my "claim". I managed to find a link to email them with my complaint but there was no confirmation or trace of my email! So my next stop is Ombudsman and Financial Conduct Authority

I recently read through many reviews only to find several reviews that were identical to mine. After a week of disputing fraudulent charges I finally closed the dispute and closed my account. I called my bank and worked with them and after one phone call had my funds back. Now I know that Paypal is now not on the hook for the charges anymore because it is the fraud protection that we get from our banks that cover us. However, if enough people go this route with success it has to open the banks eyes to how bad Paypal is and might drop them all together.

Worse online payment method. They put your money on hold for nothing. They limit your account for nothing. JUST THE WORSE!!