Franklyn Mutegi K.
Poor service my account has been…
Poor service my account has been limited for 1yr 8months kindly assist me
PayPal is the faster, safer way to send money, make an online payment, receive money or set up a merchant account.
PayPal (paypal.us) has 333 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Administration & Services · Santa Barbara, California
Excellent

Administration & Services · San Diego, California
Excellent

Administration & Services · Malibu, California
Excellent

Administration & Services · San Jose, California
Excellent
333 approved reviews, newest moderated first
Franklyn Mutegi K.
Poor service my account has been limited for 1yr 8months kindly assist me
Glen T.
Don't use them! They charge to much and if you are a business that needs items drop shipped to your customer... they will hold your money for 21 days! Paypal does not have the means to understand DROP SHIPPED ITEMS nor do they care!
Natasha
I've been trying to login to my PayPal account for over 2 weeks I don't have the same number to receive the security verification and I've wrote them with no progression on what to do
Beverly B.
PayPal refuses to close my account. Pay Pal held on to $50 sent to me. They refused to allow me to transfer it to my bank, putting limitation on my account. My friend's bank recouped the $50 from PayPal. Now PayPal is telling me that I owe them $50 plus the a $15.00 fee. I have been holding on and talking to a customer support person for 95 minutes without resolution. Won't allow me to close account
Jerome
All PayPal customer services employees are the ID THEFTS !!! I can guarantee you. I can promise you. All PayPal customer services employees will use everyone’s IDs, Social Security’s, and incomes. That is called ID THEFTS !!! I can guarantee you. I can promise you.
C T.
Paypal is appalling. Over the past few years I have paid for quite a few things through this organisation. On three occasions (over several years) I have had cause for complaint. Paypal was no help. The last case scenario involved a refund for an online purchase from Light in the Box that did not match the advertised description. After reviewing Light in the Box on Trustpilot they decided they would refund the cost. In the meantime Paypal closed the complaint. I closed my account. I can’t get in touch with Paypal (no account, no login) so no refund. I am in touch with my bank (funds were taken from this account) and British Banking authorities. Perhaps Paypal will be investigated.
Mark D.
I was mislead. Went to buy a product on line. Went to checkout. Was mislead by PayPal. Next I know I have an account with them. Never wanted to do any business with this company. Took all day to cancel my account. However I still fear they still have my card and info. Not pleased at all.
Amanda K. T.
Could I give less than one star? They froze my account because I updated it to my married name. Luckily for me, my paycheck is frozen and I can't retrieve it. I've called twice and been hung up on while they place me on hold to "look into my situation". I've sent repeated messages asking to submit any information they need to prove my married name. Not a single response and I have bills to pay. Truly awful Customer Service.