Christopher K.
Great selection
Great selection, pricing, and interface. Easy to complete a purchase! Excellent customer service to boot. Will certainly choose Payne Glasses again if I'm silly enough to lose my glasses 🤓🤣

Payne Glasses was built on a simple belief: everyone deserves clear vision without compromise.We are a customer-first, optician-led, employee-owned eyewear company headquartered in Pittsburgh, Pennsylvania, designing prescription eyewear for real life—with a focus on accuracy, comfort, and honest value. Prescription glasses start at $5.95.By owning our process from start to finish, we’re able to maintain consistent quality, transparent pricing, and accountability — without unnecessary markups. From expert guidance to responsive customer support, we’re here to make vision care feel clear, reliable, and easy to trust.
Payne Glasses LLC (payneglasses.com) has 2,403 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Christopher K.
Great selection, pricing, and interface. Easy to complete a purchase! Excellent customer service to boot. Will certainly choose Payne Glasses again if I'm silly enough to lose my glasses 🤓🤣
Thoma Van C.
I love Payne Glasses! They have all you need to be fitted properly, try on sight and many choices for frames, lenses and color!
Johnny W.
It was pretty easy after I got started. I would like to know more about the lens changing from sun to light how long does it take to change from inside to outside
Bill W.
Website is jumpy it’s hard to enter information. Hard to enter address AND billing information. Tried the special offer, but it was trying to charge me for supposedly “free”frames. I gave up on that part looks like a scam. Maybe it’s not, but it gives that appearance. I did place the original order but it took a lot longer than it needed to be.
Response from Payne Glasses LLCJan 27, 2026
Thank you for taking the time to share your feedback. We’re sorry to hear about the difficulty you experienced while placing your order, and we understand how frustrating a jumpy website or checkout issues can be. Regarding the free frame promotion, the offer applies once specific criteria are met, and we regret that this wasn’t clearer during your checkout experience. We appreciate you pointing this out, as feedback like this helps us improve how our offers are presented. We’re glad you were ultimately able to place your order, though we apologize that the process took longer than it should have. Your comments have been shared with our team so we can continue working to improve both our website performance and overall ordering experience. Thank you again for your honesty — we truly value it.
Cindy
My favorite glasses that I've ordered from your company have been the Adele cat eye. I was hesitant to order online for progressive glasses but I've now had three pairs that have fit perfect and no issues with the prescription. I will order again
Theresa B.
January 9, 2026 Your employees are so kind and helpful! I’m most happy with the extended service. It’s rare these days. P.S. your prescription quality is top notch with very reasonable prices!
Diane S.
love the process.
Anngela R.
Ordering is always so easy with fast shipping. Great frame sections