CG
I have purchased glasses for several…
I have purchased glasses for several individuals and myself over the past 3-4 years. We have never been disappointed with our eyewear. That’s why we always return year in and year out. Great job! Keep it up!!

Payne Glasses was built on a simple belief: everyone deserves clear vision without compromise.We are a customer-first, optician-led, employee-owned eyewear company headquartered in Pittsburgh, Pennsylvania, designing prescription eyewear for real life—with a focus on accuracy, comfort, and honest value. Prescription glasses start at $5.95.By owning our process from start to finish, we’re able to maintain consistent quality, transparent pricing, and accountability — without unnecessary markups. From expert guidance to responsive customer support, we’re here to make vision care feel clear, reliable, and easy to trust.
Payne Glasses LLC (payneglasses.com) has 2,403 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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CG
I have purchased glasses for several individuals and myself over the past 3-4 years. We have never been disappointed with our eyewear. That’s why we always return year in and year out. Great job! Keep it up!!
John D.
Your company makes buying eyeglasses very easy and inexpensive.
Bridget K.
New frames snapped in nosepiece. I would appreciate if frames did not arrive in such poor quality
Response from Payne Glasses LLCJul 1, 2025
We're so sorry to hear that your frames arrived in this condition. That’s definitely not the quality we aim to deliver, and we understand how frustrating this must be. Please reach out to our customer service team, and we’ll make it right as quickly as possible. We appreciate your feedback and the opportunity to improve.
Maryjo L.
I 1000% recommend Payne Glasses!! I was skeptical purchasing glasses on line because I have a weird prescription plus progressives. I ordered a pair which when they arrived, I loved, but I couldn't see. I called customer service, they asked me to take a picture of my eyes with their measuring tool to see if my "pupil distance" was set up correctly. It was not (my fault not theirs), so they remade the glasses, free of charge. I received the 2nd pair, and sadly still couldn't see. I called again .. they took the time to scrutinize the issue. The supervisor worked with me, made suggestions and remade the glasses again... and i can see perfectly!! They are very knowledgeable and knew just what to do to correct the issue. I'm truly amazed! At a discount store where i usually get my glasses, they usually cost around 1000.00. I got a beautiful pair, that I can see really well with, for just over 100. So I ordered another pair!! In the future, I won't go anywhere else. Thank you Sarah and Chantale for solving my problem, you are the best! Mary Lawrence
Debra N.
I love Payne glasses and I have made multiple purchases from Payne. I have always been pleased!
Janet R.
This is my second order from Payne Glasses. It is simple and easy to order and the glasses were perfect when they came. They are less expensive than most other places and the orders arrive quickly.
Barbara
being able to try on when on-line is fantastic
Janet S.
Great frames and prompt service!