Diane S.
I love Payne glasses because of the…
I love Payne glasses because of the quality of the frames and the pricing. Thank You

Payne Glasses was built on a simple belief: everyone deserves clear vision without compromise.We are a customer-first, optician-led, employee-owned eyewear company headquartered in Pittsburgh, Pennsylvania, designing prescription eyewear for real life—with a focus on accuracy, comfort, and honest value. Prescription glasses start at $5.95.By owning our process from start to finish, we’re able to maintain consistent quality, transparent pricing, and accountability — without unnecessary markups. From expert guidance to responsive customer support, we’re here to make vision care feel clear, reliable, and easy to trust.
Payne Glasses LLC (payneglasses.com) has 2,403 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing2,403 approved reviews, newest moderated first
Diane S.
I love Payne glasses because of the quality of the frames and the pricing. Thank You
My Heart L.
Thank you so much for a perfect ordering process. I have been trying to order glasses online because I'm going to camp and I don't have time to wait for an appointment. I have trouble seeing at night and I don't want to be feeling blinded on my camping trip. I needed to order them quick cuz I'm going away in a couple weeks. I got stuck because I usually use EyeBuyDirect but they would not accept my prepaid card. I also had a $20 budget in your free frames help me a lot. I just want to let you know that chat DPT help me find this option and it was a big help and your website was a big help it got me around all the problems. You wouldn't believe how many problems I've had ordering glasses it's been a few hours now. It started when I put money on a prepaid card reload and it got stuck in limbo and I had to be issued a refund and it took a while on the phone with customer service thankfully I was still at the store and they helped me buy a new prepaid card I could use. So anyway I'm just happy it's finally ordered and it took me so long but it's done now I can go on with my day
Janey H.
I have been ordering from you guys for years. I have spent over two hours trying to get this order to go through. I have never had so much trouble on your site in my life. Thank you Janey
Response from Payne Glasses LLCJul 23, 2025
Thank you for your continued support over the years—it truly means a lot to us. We’re sorry to hear about the trouble you had placing your order and completely understand how frustrating that must have been. We're glad to see the order eventually went through, and we appreciate your patience throughout the process. If you run into any other issues, please don’t hesitate to reach out—we’re always here to help.
Barbara H.
Helpful Customer Service, quick delivery, Help online, quality glasses and lenses,fair, reasonable pricing.
Steve D.
I rarely review but Paynes pricing and quality sunglasses I ordered were exceptional. Quality and durability! A rare combo. I've ordered 2 pair. They have not diminished quality when so many have.
Donna W.
Your site was easy to navigate found exactly what I needed and with past experience, I know your prescription will be dead on
KT
I have had the best glasses come from your company than any I have ever purchased at the Eye Doctor. Im hoping the ones I ordered are just as perfect. Hoping to order sunglasses soon too. You also have great customer service and you actually charge what glasses should cost rather than the companies that deal with only designer frames like the eye doctors. I have had no problems when I had to return one pair due to PD being off but you fixed them and had them back to me in a week! I love this company!
Rick D.
Julia was extremely helpful