Karen
My rewards said 14,400 points but…
My rewards said 14,400 points but nothing let me redeem 12,000 for $10 off😡😡
Response from Payne Glasses LLCAug 14, 2025
We’re sorry for the confusion with your rewards points — we understand how frustrating this can be. We’ve processed a refund for the difference so that your 12,000 points for $10 off were applied correctly. Thank you for bringing this to our attention, and we appreciate your continued support.

