Dennis L.
Blocking Customers? Really?
Waiting now for over 20 days for my refund. In the first days, support was working „good“, they told me that they are working on it and I have to wait a couple of days. After 7 days they told me they sended me E-Mails but I never get anyone. After overall 12 days they started to blocking my Messages and Emails. I created a account and opened an inquiry, after ~8hours my inquiry got deleted. So, overall the badest „support“ I‘ve ever seen. Keep distance to this bs.
Response from PaymentwallJul 30, 2022
Hi Dennis, Your transaction w289267000 has been refunded on 28-Jul-2022. You should get the funds back in your account within 5-7 business days depending on your financial institution. You can monitor the fund status with them. Please ensure that we are not blocking or disregarding your inquiries. There’s a huge number of users who submitted multiple inquiries and we are working our way through each ticket.




