PaymentwallPaymentwall Inc. is a global payments platform which services businesses in the SaaS, travel, and E-Commerce industries across 200 countries and territories. Paymentwall is best known for its wide range of 150 local payment options, which helps companies of all sizes enter into hard-to-reach markets.
Paymentwall (paymentwall.com) has 270 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Victor
I am very grateful to the programmers from PaymentWall for their quick response and solution to my problem in the shortest possible time.
Response from PaymentwallDec 3, 2023
Hi Victor, Resolving inquiries is our top priority. We appreciate your time in giving us a positive review. For any payment-related concerns, you may reach us anytime.
Juanse FG J.
Recientemente, tuve una experiencia muy positiva con el equipo de Paymentwall. Necesitaba desbloquear mi cuenta para realizar compras en línea y tuve que pasar por un proceso de verificación. El equipo de verificación fue extremadamente profesional y eficiente en todo momento. Respondieron rápidamente a mis correos electrónicos y me guiaron a través de todo el proceso de verificación. Incluso cuando hubo un problema con la documentación que proporcioné, fueron amables y pacientes al explicar lo que necesitaban y cómo podía resolverlo. Lo más impresionante fue que, una vez que proporcioné los documentos actualizados, mi cuenta fue verificada en un tiempo récord. Ahora puedo realizar pagos con total confianza utilizando su sistema de transacciones. Estoy muy agradecido por el excelente servicio al cliente que recibí y por la atención meticulosa a la seguridad de las transacciones en línea. ¡Definitivamente recomendaría Paymentwall a otros compradores en línea! Gracias de nuevo por su profesionalismo y eficiencia.
Response from PaymentwallSep 18, 2023
Hola Juanse, Apreciamos su tiempo compartiendo su experiencia positiva. Resolver consultas de manera eficiente es nuestra principal prioridad. Si tiene alguna inquietud relacionada con el pago, puede comunicarse con nosotros en cualquier momento.
T T.
There was an issue with product I purchased. Digital download, so understandable. My emails were promptly answered and I received a no-hassle refund, so I’m happy with the exemplary customer service.
Response from PaymentwallSep 2, 2023
Hi TT, Resolving inquiries is our top priority. We appreciate your time in giving us a positive review. For any payment-related concerns, you may reach us anytime.
Ferda U.
Sie waren sehr daran interessiert, einige ihrer Probleme zu lösen. Aus diesem Grund möchte ich dem gesamten Team meinen herzlichen Dank aussprechen.😇
Response from PaymentwallJul 30, 2023
Hallo Ferda, Die Bearbeitung von Anfragen hat für uns oberste Priorität. Wir freuen uns, dass Sie sich die Zeit genommen haben, uns eine positive Bewertung zu geben. Bei Fragen rund um die Zahlung können Sie sich jederzeit an uns wenden.
Tammy
Thanks Paymentwall Team. The information you provided to me really helps, I have been credited with the balance of the payment this morning. I am very grateful to you and your team for your assistance, thorough investigation and amazing customer service.
Pablo E.
Thank you so much for your assistance. I’ve checked my UnionPay account and the refund has been processed. I‘ll contact my financial institution for the estimated date of receiving the refund. I really appreciate what you have done. You have helped me a lot, thank you!
Response from PaymentwallMay 30, 2022
Hi Pablo, Thank you for leaving us a kind review! Your feedback is greatly appreciated as it helps us to improve the service we provide to everyone. We look forward to seeing more on our platform.
Archer A.
Dear ladies & gentlemen, Please accept this as a big THANK YOU for your help to fix the problem with my account on the MySatGo server. Things now appear as back to normal. Your prompt communications with me are much appreciated. May God protect you, your kind families and our beloved ones in the whole middle east, in this delicate time.
Response from PaymentwallMay 27, 2022
Hi Alcher, Thank you for your kind review! It is wonderful to hear that you received a great service from our team! We work hard to deliver the best service possible, and we will make sure to keep it that way. If you need assistance with your future payments, please contact us via email at [email protected] or through our Facebook page: https://www.facebook.com/paymentwall. Have a pleasant day!
Mia H.
You've done excellent work. Great support and service. For one week i was barely able to get an email from warmane, but you paid me so much attention with a good attitude in it. I'm really satisfied, even tho I don't understand what the problem was, or why my donation failed. But don't worry. I'm here to say thanks. You paid me much more attention than warmane.
Response from PaymentwallMay 15, 2022
Hi Mia, We are happy that you are pleased with our support team. We always go above and beyond to ensure you receive the best possible service we can provide. We will surely share your praises with the team. Again, thank you for your amazing feedback! We look forward to seeing you more on our platform.
