AL
It ALWAYS blocks me out because I…
It ALWAYS blocks me out because I disputed the transaction when they never gave the money back when I returned the item MONTHS ago.

Paymentwall Inc. is a global payments platform which services businesses in the SaaS, travel, and E-Commerce industries across 200 countries and territories. Paymentwall is best known for its wide range of 150 local payment options, which helps companies of all sizes enter into hard-to-reach markets.
Paymentwall (paymentwall.com) has 270 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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AL
It ALWAYS blocks me out because I disputed the transaction when they never gave the money back when I returned the item MONTHS ago.
Tom
It's been almost 2 weeks, I'm chasing them to give me my +$1000 they owe as I want to close my account with them. They are holding money money and the worst thing they just don't answer anymore, it is a disgrace, I won't let things as they are, I want my money back!!!
Response from PaymentwallMay 20, 2025
Hi Idan, Thank you for reaching out. We understand your concern, and it has been addressed under inquiry #111328. Please let us know if you have any further questions.
Eqvilim
this has been the worst experience I've ever had paying anything online. I've sent so many pictures and they claim my account is verified, and payment still won't work. I will NEVER use this system or site ever again I don't care what it is for.
Pedro G.
Terrible service, do not use. I purchased a Win 11 Home DCKEY through GVGMall with payment made through PaymentWall using PIX. The payment deadline expired and I requested a refund. I have already opened several tickets and contacted them by email but I have not received any response from them. Do not use it.
Response from PaymentwallMar 8, 2025
Hi Pedro, We have received two inquiries from you regarding your refund request and have responded through inquiry P-9710362. Let us know if you need any further assistance.
kitkon L.
They just blocked my payment. It's been almost a month since I submitted a request to support, and there's still no response. I wonder if they're even working on it.
Response from PaymentwallJan 27, 2025
Hi, We'd like to apologize for the experience. Our team has reached out to you via ticket #9639145. Kindly reply to our email so that we could proceed with the investigation. Looking forward to be of assistance. Thank you.
Edson Holanda de Oliveira J.
Comprei uma licença no g2deal.com e fiz o pagamento por PIX a intermediária foi a Paymentwall. A g2deal alega que o pix não entrou, inclusive me enviaram email com print do sistema informando que estava pendente, entrei em contato coma paymentwall pelo e-mail e até hoje não me responderam, fiquei no prejuízo. Pedido: G2D202411010206131813_1 valor R$ 165,92
Response from PaymentwallJan 23, 2025
Hi, We'd like to apologize for the experience. Our team has reached out to you via ticket #9631124. Kindly reply to our email so that we could proceed with the investigation. Looking forward to be of assistance. Thank you.
Vincent Dela C.
very inconvenient.
Response from PaymentwallJan 26, 2025
Hi, We tried reaching out to you requesting further information to assist you better and investigate your concern, however, it was not successful. Can you contact us by opening a support ticket or emailing "[email protected]"? Thank you.
Vincent Dela C.
terrible do not use. They were asking for ID and receipt as my payment is on hold. i went and sent all information and when verified, they told me that the transaction was cancelled and refunded. i will be getting my money back in 7-10 days and my previous transaction's payment deadline is literally tomorrow. geez thanks for the fast refund, they couldn't just put the transac on hold.
Response from PaymentwallJan 26, 2025
Hi, We tried reaching out to you requesting further information to assist you better and investigate your concern, however, it was not successful. Can you contact us by opening a support ticket or emailing "[email protected]"? Thank you.