PaymentwallPaymentwall Inc. is a global payments platform which services businesses in the SaaS, travel, and E-Commerce industries across 200 countries and territories. Paymentwall is best known for its wide range of 150 local payment options, which helps companies of all sizes enter into hard-to-reach markets.
Paymentwall (paymentwall.com) has 270 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Augusto C.
They solved my problem well and quickly
Response from PaymentwallSep 15, 2020
Hello Augusto, We appreciate you working with us to verify your account. You can always send us a message whenever you need assistance on your online payments. We'll be happy to help!
O
Awesome support service.
Response from PaymentwallJul 20, 2020
Hello O, We are happy to help you. If you need further assistance with your online payments, please send us a message. Have a great day.
inthisworld
My account was on hold due to security reasons and the support made it very simple and easy to resolve the issue. I was hesitant any first with sharing my info but was quickly assured that they were professional and that it was a safe process. This is how you provide customer support. Thank you again!
Response from PaymentwallJul 20, 2020
Hello, Thank you for sharing this with us. We are glad that we've encouraged you to verify your account with us. We can assure you that your account information is kept with confidentiality and is secured at all times. Please let us know if you have further questions. Our team will be ready to guide you along the way.
Kevin C.
Safe and fast way to buy
Response from PaymentwallJul 20, 2020
Hi Kevin, Thank you. Our team is available 24/7 to make sure any of your questions are answered. If you have further inquiries, please send us a message.
Krisztian T.
Overall a good experience. I had to contact customer support as I tried to pay with a temporary (one time use) virtual Revolut credit card, and my account/card was blocked by the checking algorithms. They helped me to resolve the problem quite fast, so I could make a payment afterwards. I advise you to avoid virtual cards, as I was told it is handled very strictly.
Response from PaymentwallJul 20, 2020
Hello Krisztian, You're right. Virtual cards are handled with care, as with all other payment options available on our checkout page. Our risk algorithm is established to help ensure that all transactions are free from fraudulent activities. We appreciate your cooperation with us. If you have questions on your future payments, please let us know.
Arne
I also had the issue with having my account blocked due to account verification. It took a little effort to verify but eventually everything turned out well. They are friendly and very patient with (often) angry people like me. They might go far to verify your identity but I rather have this then someone strange taking money from my account xD Have patience to communicate with this support team and everything will turn out fine!
Response from PaymentwallJul 20, 2020
Hello Arne, Thank you for your patience and cooperation with us. Our verification process helps ensure that transactions are safe and secure both for you, our customers, and the games or applications you are accessing. We can assure you that your information is encrypted and is only kept for security reasons. If you ever find yourself having questions about our fraud protection measures, please send us a message. Have a good day.
Marco
Very fast and professional way of Account Check and locking on the one side and very fast and competitive help on the other side - finished in 20min...👍 THX
Response from PaymentwallJul 20, 2020
Hello Marco, Thank you for working with our team, too. Paymentwall has security measures in place to make sure that your account information is kept with confidentiality and is secured at all times. You can always reach out to us if you have further questions on account security and verification. Have a great day.
R.Lopes
Serious, responsible company. It has an exemplary security structure. I recommend it to everyone!
Response from PaymentwallJul 20, 2020
Hello, We appreciate your understanding of our security measures. This process is in place to protect the games or applications and you, users, from any fraudulent activities. If you need help on payment-related questions, please send us a message.
