PaylocityReviews of paylocity.com

I pulled up my Google account to add a password. I had warning to change my password for Paylocity because it said there had been a security breach and my information had been found on the dark web. I reached out to my company and never received a reply. All I want to know is if this is true and do I have anything to worry about.

I would say Paylocity is okay. I dont like the customer service process, but Im sure they are trying to improve. At my current company we use it for payroll and onboarding, I wanted to see if they ATS was good, but def. not good enough.

Can't even get a simple ? answer.What a joke. No custumer service...it's horrible..what do you have to do to talk to a human...sad

I am a small business owner and was switched from My Pay, who were poor, to Paylocity by my Accounting firm. The switch was made because so many of their clients were having problems with My Pay. Unfortunately Paylocity are as bad if not worse. Contact can be very difficult and rarely solves the issue in one go. Given payroll deadlines this causes all sorts of problems getting it submitted on time. At set up they tell you how much they will take care of you etc and then of course they all disappear and leave you in the hands of what I believe is a Fillipino customer service via e-mail. Set up was done by my CPA and Paylocity and all the problems seem to arise from there. I am going to be changing both my CPA and Payroll company as they both hide behind such statements as its not our responsibility yet they charge you $5000 for their expert advice.

I am anything but impressed by them. My company switched to them about 6 weeks ago from ADP. We are a freight Brokerage with several subsidiary trucking companies. I am number one driver and helped CEO build trucking side. I spoke with him today about problems. I have 4 paper checks from them nobody outside Chase Bank will cash which screams a problem! On top majority of drivers and office personnel have still not received there current deposits as of Saturday the 14th. My recommendation to him.. "Switch back to ADP before lose so many employees for non payment of wages it bankrupts us!! They've already admitted its their fault and promised would be fixed today yet done nothing! Obviously nobody can or should run a business that way, their word is absolutely meaningless!!!

I was wrongfully terminated from my company for trying to stop shady business practices. The company lied to the unemployment office so I could not receive unemployment. It is a very ugly situation. There is a government investigation into the matter, but the only way I can get my paystubs is the HR person from the company allows me access. I have to ask the very person who is guilty of the wrongful termination and making all the ugly lies and untrue accusations to have access to my financial information. Paylocity will not even talk to me, because I am not the employer. The phone tree hangs up on me and my email gets rejected because I am not the employer. It makes perfect sense that my previous scumbag company would choose a scumbag company like Paylocity that does not care about anything other than money. If you are an employer considering a payroll service and you care about your employees, be sure to ask about how the employee can access their information after leaving the company. ADP may cost more, but it is a much better service and company.

You guys suck. How come after I login I have to do my security questions. Makes nonsense if I logged in properly. Been kicked out of system multiple times bc of that. And I can't find no one in you company to assist or help. You guys suck and customer service is trash.

Had to reload the app to see hours worked and the 3 "security questions" that came up are NOTHING even close to I would choose.... Or the answer I WOULD choose is wrong. So thanks for keeping me out of my account....