PaycomPaycom helps organizations manage HR and payroll through built-in decisioning logic and full-solution automation. By automating routine decisions and workflows, Paycom helps reduce manual work, streamline processes and improve consistency across HR and payroll. Its single database consolidates HR and payroll data, helping eliminate fragmentation and support accurate, seamless workforce management. Founded in 1998, Paycom serves businesses of all sizes across the U.S. and internationally and is consistently recognized as a leading payroll and HCM software provider.
Paycom (paycom.com) has 682 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Charlie S.
Processing our payroll is very easy and our dedicated specialist is very helpful and friendly. Been using Paycom for four years and we're very satisfied with their system.
Response from PaycomOct 16, 2024
Charlie, we're happy to hear you've been with Paycom for 4 years! It's especially great to hear you are receiving helpful and friendly support from your dedicated specialist! Thank you for the 5-star review!
Yesenia M.
Great system! Easy to use with helpful materials.
Response from PaycomOct 16, 2024
Our mission is to simplify the employee experience, so we're happy to hear about your experience. Thank you for partnering with Paycom!
Michelle R.
I use Paycom online on a daily basis. It is very user friendly and I can develop reports, etc. as needed.
Response from PaycomOct 16, 2024
Michelle, it's great to hear you're enjoying Paycom and its user-friendly features. Thank you for the 5-star review!
Allyson K.
Our companies switch over to Paycom has been seamless, and informed. The staff have we have worked with have been great.
Response from PaycomOct 16, 2024
We're glad our team has provided top-tier customer support. We work hard to create a seamless user experience and are happy to hear that has been your experience. We are thankful for your partnership, Allyson!
Misty
Smooth implementation with plenty of training. Always someone there to reach out to for assistance!
Response from PaycomOct 15, 2024
We're proud of our team for providing you with a smooth and helpful implementation. Thank you for the 5-star review, Misty!
Wendy L.
My current rep is amazing! Knowledgable, great to work with, quick to respond. Had an experience prior with a rep who wasn't confident in her knowledge, couldn't always assist with high level issues, and not quick to respond. We also have a significant GL issue that is increasing the amount that we are paying for services that has not been able to be resolved to our satisfaction. The software itself is fantastic, highly recommend!
Response from PaycomOct 11, 2024
Wendy, we’ve connected with the team that serves your organization and understand they have been in contact with you to resolve your concerns. We recommend working with them as they will be able to assist you best. Should you need additional assistance, please email us at [email protected].
Lourdes J.
The system is easy to use and makes payroll processing easy and stress-free.
Response from PaycomOct 9, 2024
Our company's mission is to simplify HR and payroll processes for all our users. We're happy to hear that's been your experience! Thank you for the positive review!
Michelle
Paycom is constantly improving the product they offer and listening to the customer's needs. My interactions with them as always been very professional with a desire to make processes easier for our company.
Response from PaycomOct 9, 2024
Our goal is to improve the employee experience, and we're glad our product has done that for you, Michelle! Thank you for leaving us a 5-star review!
