PaycomPaycom helps organizations manage HR and payroll through built-in decisioning logic and full-solution automation. By automating routine decisions and workflows, Paycom helps reduce manual work, streamline processes and improve consistency across HR and payroll. Its single database consolidates HR and payroll data, helping eliminate fragmentation and support accurate, seamless workforce management. Founded in 1998, Paycom serves businesses of all sizes across the U.S. and internationally and is consistently recognized as a leading payroll and HCM software provider.
Paycom (paycom.com) has 682 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Raquel
My Client Rep, Keondra, always takes as much time as needed to help me or walk me through things.
Response from PaycomApr 2, 2025
Raquel, it's wonderful to hear that your dedicated specialist has been providing you with such exceptional support. Her dedication to taking the time to thoroughly assist you is a testament of the world-class service we strive to deliver here at Paycom. Thank you for your 5-star review!
Karl Grace N.
Paycom is very user friendly.
Response from PaycomMar 26, 2025
Karl, we're delighted to hear that you find Paycom to be very user friendly, which is a testament to our commitment to delivering an intuitive and seamless experience for our clients. Our goal is to simplify life for employees and help our clients succeed, and it's great to know that we're meeting that goal for you.
Sahara H.
Paycom is a fantastic HR and payroll system. It simplifies tasks with its easy-to-use features and employee self-service options. The setup might be a bit costly, but the efficiency it brings is worth it. Highly recommended!
Response from PaycomMar 26, 2025
We're thrilled to hear that our HR and payroll software has brought ease and efficiency to your daily tasks, and that you believe it's truly worth the investment. By providing a comprehensive solution for all your HR and payroll needs, we aim to simplify the complexities of workforce management, and it's great to know that we're delivering on that commitment for you. Thank you for your 5-star review, Sahara!
JIm
ability to review and adjust my taxes, and see the changes before payroll runs is a awesome feature
Response from PaycomMar 12, 2025
We're glad you're finding value in our tax management features, which give you the control and visibility you need to make informed decisions. Being able to review and adjust your taxes before payroll runs is just one of the ways our software empowers our clients to take charge of their finances. Thank you for your 5-star review, Jim!
Tiffany A.
From day one, Paycom's customer service has surpassed every other payroll system I've used. I highly recommend that any company on the fence about switching take the plunge!
Response from PaycomMar 12, 2025
Thank you for your kind words about your dedicated specialist, Tiffany! We're thrilled to hear that we've exceeded your expectations from the very start, delivering world-class service that our clients deserve. We're grateful for your advocacy and look forward to continuing to support your organization.
Michaela
Cristina has been amazing and willing to attack any goal we are trying to achieve. If unable to achieve she will always have a plan B ready to go. Paycom system in itself has been a total game change for our admin and most importantly our employees. So happy we decided to move from our old payroll system and be a part of the Paycom team.
Response from PaycomMar 12, 2025
Michaela, thank you for taking the time to leave a 5-star review! We are delighted to hear that our solution has changed the game for your administration and employees, and that your dedicated specialist has been there for you every step of the way. Thank you for choosing Paycom, and we look forward to continuing to provide you with world-class service!
Brent R.
Paycom is responsive and flexible when extraordinary circumstances arise. They continue to tweak/upgrade their offerings as times and needs change. We have been a client for 12+ years and a consistent theme is their ability to adapt with the times.
Response from PaycomFeb 28, 2025
Brent, your experience is a testament to the world-class service and innovation we strive to provide every day. We appreciate your review and look forward to continuing to provide you and your organization with the same level of excellence!
Tyson S.
Switching to Paycom for our HR and payroll needs has been an absolute game changer! From the very start, the implementation process was smooth and seamless, thanks to the incredible support from Adam Ramaley and Lauren Johnson. Their expertise, patience, and dedication ensured a hassle-free transition, making what could have been a stressful process feel effortless. Since implementing Paycom, we’ve already saved hours on administrative tasks through automation and streamlined procedures, far surpassing the efficiency of our previous HRIS. Payroll is now simpler and more efficient, benefits administration is quick and user-friendly, and we’ve been able to go almost completely paperless. Beyond the software, the support from Paycom’s team is top-notch. Our dedicated specialist, Brooklyn Lino, is always quick to respond, incredibly knowledgeable, and ready to assist whenever needed. Every Paycom representative we’ve interacted with has been professional, enthusiastic, and truly passionate about their work, making us feel like a priority every step of the way. If you're looking for a modern, intuitive, and highly effective HRIS, I highly recommend Paycom. It’s more than just software, it’s a partner in efficiency and success!
Response from PaycomFeb 20, 2025
Tyson, we're thrilled to hear that Paycom has been a game changer for you and your organization. It's great to hear that your dedicated specialist is providing world-class service to ensure a seamless transition and ongoing success. We're proud to have helped you streamline your HR and payroll processes, and we're grateful for your trust in us as a partner. Thank you for your 5-star review!
