PaycomReviews of paycom.com

We've recently started using more of what is available in the Paycom system thanks to our onsite visits from our CRR Autumn! Autumn has learned about our business and works to suggest what our senior leadership needs with regard to performance reviews and reporting.

I've been using Paycom for 3 years now, and I'm consistently impressed with how it has streamlined our HR and payroll processes. Before Paycom, we were juggling multiple systems for payroll, HR, and benefits administration, which was time-consuming and prone to errors. Paycom's single-database system has been a game-changer. Definitely getting more ROI than expected from the platform! Highly recommend!

User friendly. Great customer service. Easy to understand. Good training

The app is easy to use and convenient.

This company is HORRIBLE! First, they charge you a ridiculous amount for their service. I had TWO FT and ONE PT employees and was paying around $700/pay. I think it was $700, but their reports are so messed up that you really have no idea what is their fee versus taxes versus actual payroll. One of our employees quit and doing their final check was a nightmare! I talked to one rep who walked me through it, but when it came time for payroll and to finalize it, I realized that the amount they were paying the employee was off. I was the one who had to figure out how to do it. My rep was worthless! Not only would she have paid the employee more than what they should have received, but also still had them in the system for the following pay period. It took three pay periods to get them out. I can't imagine the issues a big company would face with a high turnover rate. I understand how companies continue to pay terminated employees - PAYCOM! When we terminated, they failed to pay our quarterly taxes then sent me a letter with a check dated the last day of the quarter. How the hell am I supposed to pay the taxes on time when the check/letter are dated on the due date AND I don't receive it until 10 days into April. Thankfully, I have a really great company now that is cleaning up THEIR mess. Now they are trying to charge me $108 for some termination fee that we do NOT owe. But I will pay it so they can burn in payroll hell. I have never hated a company this bad. Edit after Paycom response - No thank you, Paycom! My "dedicated specialist" was nice, but not the brightest. I had to correct her errors on more than one occasion AND I got a nastygram from your legal dept for the $108. I'll pay that crap AFTER I fixed YOUR tax screw up. The sooner I put you in my rearview mirror, the better. I just hope others learn from my mistake and go with someone else!

Paycom's online payroll software is exceptional. Its structure provides for smooth navigation and is designed to help eliminate human error, allowing employees to self-manage payroll processing with complete accuracy. Not to mention it is far more cost-effective when employees are given the tools to regularly process their own payroll. Additionally, the necessary reports relating to wages and payroll taxes paid are automatically generated and readily accessible. Most notable, too, is the consistent level of extraordinary customer service Paycom provides. Their team is easy to reach, very knowledgeable, always happy to assist, and quick to respond to questions or resolve any issues. I would recommend Paycom, without reservation, to another company.

Paycoms sales their crap technology to out source hr ... There isn't anything special about this company. They are theives

Paycom is getting better at their customer service. We can definitely see improvements.