JEANNE N.
Maggie was very helpful and…
Maggie was very helpful and knowledgeable. It was a pleasure working with her. Jeanne Nelson Jantzen Int'l Manager

The Most Trusted Logistics Payment Platform
PayCargo (paycargo.com) has 452 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Administration & Services · Miami, Florida
Excellent

Administration & Services · Largo, Florida
Excellent

Administration & Services · Miami, Florida
Excellent

Administration & Services · Jacksonville, Florida
Excellent
452 approved reviews, newest moderated first
JEANNE N.
Maggie was very helpful and knowledgeable. It was a pleasure working with her. Jeanne Nelson Jantzen Int'l Manager
J.Miller
Jonathan was our representative for some time before Maggie became our point of contact. He assured me that Maggie would be able to provide the same level of professionalism and care; I can assure you he was not wrong! I was unexpectedly out of the office and Maggie hopped in to review and update my team. Since being back I have worked closely with Maggie and she has been super responsive and flexible regardless of the mode- email, phone call and TEAMS meetings. I have enjoyed working with her to set up new vendors, preparing a plan for marketing materials and addressing our concerns. I look forward to continuing to partnering with Maggie as both our companies continue to grow!
Tom C.
Maggie was very understanding with our requests and also showed genuine interest in learning more about our business and the reason why we have turned to PayCargo as a partner. She also provided additional options for us to look at that may have been beneficial to us.
Bill M.
Maggie L was fantastic in establishing our own account. we had been a payer using the account, now we are receiving payments with Paycargo. I believe this partnership will help my business and may it easier for my clients to pay me.
Motorcycle Warehouse, I.
Shady company, received a $100 debit from my bank account out of the blue after using the company once 2 years ago for a one time payment for cargo. On the site said $15 one time payment fee , with no annual fee. They decided to sign me up for something without letting me know that gave me a $150 “credit”. Then debiting $250 out of my bank account for an annual fee. Will be filing a fraud charge with my bank as they refuse to refund the money. Scam
Response from PayCargoFeb 2, 2022
Thank you for the feedback. We completely understand their frustration, as their intention was not to maintain a payer account with PayCargo; however, we charged the annual user fee because their PayCargo account was active. We did not create a PayCargo account on behalf of the customer; it is against our policies. On our pricing page (https://paycargo.com/pricing/), customers can find the difference between a PayCargo account and Ship & Pay (one-time payment). We also inform customers of the annual user fee in our terms and conditions. We received a refund request via [email protected] on January 21, 2022. The request was escalated, and the refund was approved and processed on January 25, 2022. We also want to inform the customer that a notice was sent to all active users of a PayCargo account that the annual user fee is due. We depend on customers calling to deactivate the account prior to the debit for PayCargo to proceed to void the invoice due. We want to clarify that PayCargo does not collect credit card information. The annual user fee was debited from the bank account that the customer provided when opening a payer account in our system. If the customer has any questions, please contact a member of the operations management team at 1.888.250.7778.
Adrien F.
Scammed out of $250 - this "annual fee" is written nowhere on the website. I never used the service once after signing up for it several months ago and was still charged this outrageous fee in a sneaky and underhanded way - I was not given 30 days notice as the website states of any upcoming charge. What a shady business.
Response from PayCargoFeb 22, 2022
We apologize if you were unclear about our annual fee with your PayCargo account. Our annual fee is not only listed on our Pricing Page visible to anyone who visits the website, it is also in our Terms and Conditions. We also sent an email 30 days in advance letting you know that of the upcoming charge. Please contact us if you would like to further rectify this.
Peter
This is a bad company and they charge your visa payment processing fee 3.5% and transaction fee $20 for each transaction . I do not understand why they can exist in business and are supported by some vendors which force us to have to deal with such a crappie company PayCargo. A very crazy situation 🙄
meon B.
This company is slimy. They have a network of carriers who FORCE you to pay them using PayCargo. Once you are in the PayCargo System, Paycargo will begin charging you $50 to $250 per year for their "Annual user Fee." Even if you only use them once. What is the annual user fee, you might ask? Oh, It is the fee that you pay so that PayCargo can better service your account. Duh! This company is basically sending a bank ACH on your behalf (free, if you have a bank account), then charging you rates similar to if you factor invoices. If you are incompetent enough to use this service, you deserve to fail.