Patrick C.
DeAndre went beyond the call of duty
DeAndre went beyond the call of duty, spent two hours working with me, to clear a APM terminal issue. We had several technical issues, dealing with APM terminal issues, login and other sign-up issues, Remote access issues with no proper Wi-Fi and had to rely on remote connection issues, etc. etc. etc. DeAndre was patient and saw the solution to the end, even though I was losing patience with the whole process. When it was all said and done, there was quite a rejoicing by both of us and DeAndre was finally allowed to go home after most of the office had already cleared out. I think that speaks volumes of DeAndre.




