Debra
I have been using them for almost a … read update
I have been using them for almost a year and when the cash flow is heavy it is a convenience. But, if you have an amazon loan..DO NOT use them!!! They hold in reserve almost as much as amazon does. At this point is amazon...I would have my money free but they are still holding large reserves. UPDATE: I got a phone call from Keith Smith the CEO of payability. He was lovely and has addressed my issues. The support staff at least for me was severely lacking. But, the help I received after my review made it to the top of the food chain was amazing. He is active and following up. I suggest before you give up on the company due to support issues until they get more on the ball...that you ask to go up the ladder. Based on my interaction with Keith...I will not be closing my account and will still recommend them. If you are having an issue due to the excessive amazon loan withholding...you need to get to the boss. They have to fix this issue for smaller sellers..it may not affect the big ones but it can kill the little guy.




