Lee
I think most of the 5 star reviews here…
I think most of the 5 star reviews here are fake or incentivized. The only positive is that once you stop "working" with/for payability, you appreciate every penny you get directly from amazon AND learn to manage your finances on a normal bi-weekly schedule :) I gave it two stars because customer service was nice and worked quickly, but there were way too many stressful issues and the fees are not worth it in the end. They should integrate themselves more into amazon's portal and lower the fees because it's all automated.
Response from PayabilityApr 16, 2024
Hi Lee, Thank you for taking the time to share your feedback with us. I'm sorry to hear about the challenges you've experienced and appreciate your honest insights. We're always striving to improve our services, and your feedback helps us understand areas where we can enhance the customer experience. While we aim to provide valuable solutions to our clients, we understand that our services may not be the best fit for everyone. I'm glad to hear that you found our customer service team helpful and responsive. We're committed to providing excellent support to all our clients, and I'm pleased to hear that we met your expectations in this regard. I was unable to find any active account for you but would love the opportunity to speak with you and make things right! You can contact me directly at [email protected] and I will personally work to make sure you leave with a better experience. Talk soon! Megan Director of Customer Experience




