Aaron
Great Customer Service, Good Product Service
First of all, Chris was awesome to work with. Great customer service and very helpful. Our company previously used Payability when the fees were based on gross sales and had a negative experience with this. But it appears Payability has worked the kinks out with that. They now only take a fee on your net payout, and only when you take a payout. This is a huge improvement. We didn’t get the starting rate that we were hoping to get, but were told that with time we can review our account to get closer to our target fee. We’ll be happy to revise our review if we’re able to make progress by way of our fee for our payouts, but otherwise great experience. It seems like Payability has taken into account some of the previous problems related to the overall fee being taken out, and has worked to resolve that. Will make sure to update as we re-do our membership with Payability, but so far so good. And again, very happy with the customer service provided by Chris.




