PayabilityReviews of payability.com

Hi! I'm a 7-figure seller that just stopped working with Payability. Here's why: They are hiding fees in the fine print. It's obvious once you get onto the platform... they quoted us 1% of revenue with a 10% reserve. If you have anything higher than this you're being ripped off - you can negotiate it down. But here's the catch... their quotes are NOT accurate and they completely fail to disclose the additional fee I'm about to explain. This fee DOUBLES your "on paper" fee, and you'll never see it until you start working with them. Think you're going to be paying 1.5%? Plan for 3% in reality. If you're reading this you know what Payability is, so I won't explain it. Basically their is a growing balance of "receivables" that they have purchased that are constantly in your account. For example say that at any given time they are "holding" $40,000 of your receivables. When they purchase these and pay you out they charge you their 1% fee for doing so (or whatever your rate is). Totally fair! But here's the catch.... the "loan period" ends every two weeks. And when the loan period ends your fees are RECALCULATED! So if you have $10,000 in receivables "factored" (purchased by Payability and paid out to you) they charge you the 1%, then when that amount rolls over (all amounts ALWAYS end up rolling over) you are charged ANOTHER 1%. So you are paying DOUBLE the normal fee. This additional fee is showed NOWHERE up front, on their site, or in anything besides the fine print of the paperwork. If you aren't looking for it you will never spot it, and that's the point. They're hiding half of the fee that they are charging you and it ends up adding up massively. If you're running a 20% profit margin like us 1% of revenue sounds ok for steady cash flow. But 2% of revenue? That's 10% of our total profit! Do you REALLY need to pay 10% of your total profit just to get money two weeks early? Absolutely not! And if you want to get off the wheel you have to fork over a FULL MONTH of your revenue just to pay them back the factoring costs. In the long run we can say it is absolutely not worth it. Avoid factoring like it's the plague, and avoid this company especially - I bet in a few years we all read about their deceptive practices in a class action law suit. If they respond saying this isn't true just think to yourself.... do they have an incentive to lie to you? Check the fine print of your contract for "rebalancing" or any synonyms of that word and you'll know I'm telling the truth. Edit: By the way we called them out on this!! Their response? NO ONE at their company could explain what was going on. We had to go all the way up to the CFO to get an explanation of what was happening. They DO NOT want this information out there and their sales reps will 100% lie to you to get you to sign up. Don't trust anything they say - read the fine print! Response to Payability: Their response to this is hilarious - I wish Trustpilot let me reply. This is a BS workaround that they're using. Their system makes it so that this happens 100% of the time. They absolutely did not disclose this except in the fine print of the contract. I love how they blame it on our account and Amazon though. This company is a shark. They're basically payday loans for ecommerce. Come into this expecting your fees to be 2-3x what they quote and you will be fine. Do not believe a word they say, their PR department is paid to shove this under the rug and hide it from you. If you're going to work with them expect 2-3x fees and you're fine.

Payability works without a hitch to avoid Amazon's payout delays and facilitate efficient cash flow. Funds are transferred promptly. I've been using it for years without incident.

Great company, great people, great service! Great way to increase sales or inventory as small business. Customer service is great and was the same during Covid. I Love Payability!

So far so good! No scams, easy approval, and low weekly payback!

Their account executive that helped me onboard was super helpful. He lead me through some basic process and now I have access to my funds daily instead of waiting every two weeks! I highly recommend them.

This company is second to none! Their level of professionalism is un-matched by many! I am a new customer and this process has been absolutely seamless! What an incredible solution to a big problem for e-commerce Bravo Guys!!

Great company! Russ is the best ! Satisfied with cooperation

Very happy with the service and the fast turnaround times. Highly recommend Payability for any fast-growing ecommerce business.