Payability provides fast, flexible funding to online sellers based on their marketplace sales history. We help businesses grow faster by providing the capital they need to buy larger inventory purchases, spend big on advertising, and operate their business. We also offer accelerated next-day payouts to sellers using marketplaces like Amazon that usually take weeks to pay sellers. So far, we've provided over $3 billion to eCommerce entrepreneurs. As we continue to grow as a company, we're focused on expanding to new marketplaces and offering a larger variety of flexible funding products.
Payability (payability.com) has 460 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
payability.com
Website
payability.com
Category
Investments & Wealth
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 5% of reviews.
Latest
Most recent review: September 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Coming to defend. I just read a review by a person that never was approved and just based the review on other bad reviews he/she had found.
I’m with Payability since 2/22 and couldn’t have survived the Amazon spring rush this year without it. I purchase my inventory pretty much daily from local sources and have no credit accounts with any of them, also need to restock shipping supplies weekly.
After I received the credit card supplied by Payability, no more need for money transfer.
The numbers provided are at first a little confusing but eventually I caught on to it. A direct connection to quickbooks would be helpful and it took some doing to import the provided file exports.
All in all I am a very happy customer,
The daily cash flow is more real than last year’s biweekly Amazon’s money surges with inevitable disappointments when the outstanding bills became due.
ME
Meryl
It’s not that informative on the funds…
It’s not that informative on the funds and balance taken and fees. The app is nothing but basic. It’s scary letting the site get 100% access to everything on your FBA account even though they say they won’t do anything. I wish the person that signs you up was helpful at all times. The person that signs you up texts you constantly but after it’s done they don’t seem to care to help much afterwards and you get told to contact someone else. It’s half ass customer service and it’s tough letting someone mess with your money and get the dissatisfaction.
Response from PayabilityApr 28, 2022
Hi Meryl,
Thank you for taking the time to submit your feedback. I will pass along each observation to the appropriate team here at Payability.
Addressing your first concern, our Payability app currently offers the basic information you would need to do a quick check on your Payability account while on the go. That said, you are totally right, it could certainly be more robust to include all of the functionality that is included on the web browser. We will work to update our application as soon as possible!
In regards to your concerns surrounding marketplace access, we understand how it can be worrisome to provide a business viewing access to your store. Since Payability is providing you financing and we do all of our underwriting within the marketplace we're reviewing, we need to be able to understand who we're working with and the overall health of the account. Things like advertising spend, Amazon loans, etc are important to us because we need to know what funds are being paid to Amazon from what we advance to you. In the agreement, it states we'll never make any changes or edits to your account so you're completely protected there.
As the Manager of the Customer Experience Team here, I take the feedback regarding your interactions with our Sales and Support Teams here extremely seriously and want to address these concerns directly. I would love the opportunity to speak with you so you can provide me with more details as to where we may have gone wrong and how I can make it right! I left you a voicemail and emailed you this week to set up time to speak. I am confident that if we can go over your account together, and your concerns in detail, you will feel a lot more comfortable moving forward with using our services. Feel free to email me directly as well, [email protected].
Looking forward to hearing from you soon!
Best,
Megan
Head of Customer Experience
KF
Konstantine F.
Great customer service
Great customer service
CA
Carla
Payability is benefiting small businesses
Payability is benefiting small businesses with their service, the fees are not the best but it is hassle free access
RB
Robert B.
Very simple
Very simple, safe and convenient access to much needed cash flow, when running a scalable E-commerce business. A must have..
DE
Denis
Great onboarding experience with Scott
Great onboarding experience with Scott. Very much recommend.
PE
Pedro
This is my second week using them
This is my second week using them, so far so good, every day I get my money from my sales in Amazon so I can keep buying more products. The support is great, actually just today had a phone call with Megan and she explain very well the over view of my account.
