Leah
Fantastic customer service and speedy…
Fantastic customer service and speedy shipment to fill a food order in time. Wonderful products too! Thank you so much for your friendly and understanding customer care!

The head tilt that says they just might understand, wet-nosed kisses, puppy breath, no matter your mood, that tail-wagging greeting that's proof that unconditional love does exist, and bad days aren't that bad.If you knew that proactive supplementing could give you just one more heart-melting memory with your fur baby, would you supplement?It's time for you to prevent or address pesky pet issues by taking the guesswork out of pet nutrition. pawTree's holistic approach to pet nutrition allows your pets to thrive, not just survive. From sourcing premium human-grade ingredients to our selected USDA registered and inspected manufacturing facilities, our standards of quality never waver. With products developed with therapeutic levels of ingredients, we help pet parents address issues well before issues even occur! It's time to find solutions for a healthier pet and a happier you.Your fur baby relies on you to make the best nutrition choices for them their entire life. For the joy and unconditional love they bring to your life, there is no better feeling than knowing that you are doing all you can to ensure that they're at their best.
pawTree (pawtree.com) has 987 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Leah
Fantastic customer service and speedy shipment to fill a food order in time. Wonderful products too! Thank you so much for your friendly and understanding customer care!
Gaylan
Since my second order which was four or five orders ago I have been signed up to have my dogs name and picture on his bag of food and every month it doesn’t happen. I have called you every month to fix the problem only to be told everything looks good on your end and it will be fixed the next order, the girl even waved my shipping fee last month because this problem had been going on so long. Guess what, just got another order last week and still no name or picture. I don’t know why you offer this very cute idea if you have no intention of following through with it
Response from pawTreeAug 7, 2023
Thank you so much for letting us know about your experience! Your satisfaction is our top priority, and we are committed to being here for you whenever you need assistance. Please contact us at [email protected] to get this resolved!
Rita
Phone calls are always greeted pleasantly and helpfully.
Kim
We had to cancel an order and reorder! The process was seamless! Thank you!
Bonnie
Our puppy 17 months old now was raised on your food from puppy to young adult..he is a Parti yorkie..my 13 yr. Old yorkie does very well with this food along with my 12 yr. Old Maltese..a bit expensive for my card each month but you get what you pay for..this by far is wonderful real food..
Dione
The ease and quick ability to place and receive order.
Kim
I love that my dog food is in resealable bags very convenient. Also, my dogs love all the different varieties.
Carol
After having trouble placing my order online, I called and spoke with a very nice customer service representative who took care of everything for me. She told me when my order would be processed and how long it would take to get to me. My order arrived within the time that was indicated, well packed and complete. I will definitely order again.