Lauri M.
Did not stop the raw
Did not stop the raw. Itching of my dog this time.

The head tilt that says they just might understand, wet-nosed kisses, puppy breath, no matter your mood, that tail-wagging greeting that's proof that unconditional love does exist, and bad days aren't that bad.If you knew that proactive supplementing could give you just one more heart-melting memory with your fur baby, would you supplement?It's time for you to prevent or address pesky pet issues by taking the guesswork out of pet nutrition. pawTree's holistic approach to pet nutrition allows your pets to thrive, not just survive. From sourcing premium human-grade ingredients to our selected USDA registered and inspected manufacturing facilities, our standards of quality never waver. With products developed with therapeutic levels of ingredients, we help pet parents address issues well before issues even occur! It's time to find solutions for a healthier pet and a happier you.Your fur baby relies on you to make the best nutrition choices for them their entire life. For the joy and unconditional love they bring to your life, there is no better feeling than knowing that you are doing all you can to ensure that they're at their best.
pawTree (pawtree.com) has 987 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Lauri M.
Did not stop the raw. Itching of my dog this time.
CONNIE C.
1. The order was confirmed ~August 2/3 but delivered via FEDEX over a week late. I had to purchase PAWTREE from Amazon. 2. On the website the photo of 5 lb Whitefish and brown rice doesn’t indicate it’s for dog or cat, so I received a bag of cat food. However, customer support refunded that charge to my credit card (5 star kuddos to PAWTREE customer support).
Response from pawTreeSep 3, 2026
Thank you for sharing your experience. We’re sorry for the shipping delay and the confusion with the product image, and we truly appreciate you bringing both to our attention. We’re so glad our Customer Support team was able to make things right for you!
Jane H.
Too expensive
Response from pawTreeJun 4, 2026
Thank you for your feedback. We understand that price is an important consideration when choosing products for your pet. At pawTree, we focus on providing premium-quality nutrition and carefully selected ingredients to support lifelong wellness. We appreciate you taking the time to share your perspective.
Grace
Your website is not user friendly. I tried to add to my order and could not very frustrating. Also your shipping charges are outrageous!
Response from pawTreeApr 2, 2026
Hi Grace, thank you for sharing your feedback. We’re very sorry to hear about the frustration you experienced. Our support team would be happy to take a closer look and assist you directly with your order. You can reach them at [email protected] or 855-940-5234. We also appreciate you sharing your experience with the website, as this kind of feedback helps us identify where we can improve and make things better moving forward.
customer
Missing an item. I bought food and shampoo and the shampoo wasn’t in the box.
Response from pawTreeJun 7, 2024
Thank you so much for letting us know about your experience! We see that our customer support team has already assisted with making this issue right for you via phone/email, but if there is anything else we can do please do not hesitate to contact us again.
customer
Very disappointed with the shipping. From time of order to delivery is a ridiculous amount of time. The price of shipping was very expensive and it took such a long time
Response from pawTreeJun 3, 2024
We are so sorry to hear that this was your experience! We'd love to help in any way that we can. Please contact us at [email protected] and our customer support team will be happy to get this resolved.
customer
I’ve not yet received my order. It seems to be stuck at UPS.
Response from pawTreeMay 13, 2024
We are so sorry to hear that this was your experience! We see the order arrived last Friday but we'd love to help in any way that we can. Please contact us at [email protected] and our customer support team will be happy to get this resolved.
CAF
The issue I have is that you over pack your boxes and they are too heavy for me to carry inside. Both times I have received my deliveries the boxes were busted open so I had to remove everything individually. I would have done that anyway because the boxes are cram packed and too heavy to carry. Please do not over pack the boxes.
Response from pawTreeMay 9, 2024
Hi! Thank you for taking the time to give us feedback. We are so sorry to hear that this was your experience! We'd love to help in any way that we can. Please contact us at [email protected] and our customer support team will be happy to get this resolved.