customer
Everything made by Paw Tree is…excellent
Everything made by Paw Tree is excellent. I wish the products could be delivered more quickly.Top quality packaging. I will continue to purchase this brand for my dog. My dog deserves the best

The head tilt that says they just might understand, wet-nosed kisses, puppy breath, no matter your mood, that tail-wagging greeting that's proof that unconditional love does exist, and bad days aren't that bad.If you knew that proactive supplementing could give you just one more heart-melting memory with your fur baby, would you supplement?It's time for you to prevent or address pesky pet issues by taking the guesswork out of pet nutrition. pawTree's holistic approach to pet nutrition allows your pets to thrive, not just survive. From sourcing premium human-grade ingredients to our selected USDA registered and inspected manufacturing facilities, our standards of quality never waver. With products developed with therapeutic levels of ingredients, we help pet parents address issues well before issues even occur! It's time to find solutions for a healthier pet and a happier you.Your fur baby relies on you to make the best nutrition choices for them their entire life. For the joy and unconditional love they bring to your life, there is no better feeling than knowing that you are doing all you can to ensure that they're at their best.
pawTree (pawtree.com) has 987 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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customer
Everything made by Paw Tree is excellent. I wish the products could be delivered more quickly.Top quality packaging. I will continue to purchase this brand for my dog. My dog deserves the best
Dave Van K.
If I have and issue i can call in and talk to a real person
Grace
Your website is not user friendly. I tried to add to my order and could not very frustrating. Also your shipping charges are outrageous!
Response from pawTreeApr 2, 2026
Hi Grace, thank you for sharing your feedback. We’re very sorry to hear about the frustration you experienced. Our support team would be happy to take a closer look and assist you directly with your order. You can reach them at [email protected] or 855-940-5234. We also appreciate you sharing your experience with the website, as this kind of feedback helps us identify where we can improve and make things better moving forward.
Dave W.
You need to upgrade your page where if something is out of stock. You charge customer don't offer a refund . When I call support team they simply say you will ship it when you are back in stock. Oh sorry don't know when it will be in-stock. Then are your shipping when a customer/me spends $300 to $400 per order . Either spend more on certain products and then can ship free . Confused and frustrated.
Response from pawTreeApr 2, 2026
Hi Dave, thank you for taking the time to share your experience with us. We’re very sorry for the frustration this caused! We’re actively reviewing how we communicate stock availability and order status so expectations are clearer moving forward. We also hear your concerns around shipping. We aim to provide the best possible value, and your perspective as a loyal customer is incredibly important as we continue to evaluate that experience. Thank you again for your feedback, it’s been shared with our team and will help guide improvements.
MommaSami
Fletcher loved the freeze dried chicken UNTIL the garbanzo beans were no longer ground up but rather left kinda chunky. She would leave a mess in her eating area, as she ate around the beans. We got the turkey flavor. She will eat it when she is hungry but often skips meals. She weighs less than 10 pounds. I do not think it is healthy for her to skip meals. Yes, we add seasonings but it doesn’t make a difference. Your customer service is amazing. Always helpful and friendly and I appreciate that.
Marceline
Product is awesome!
Virginia
The dog food seems to be excellent for my dogs. They don’t have gastric problems with it and enjoy it. We even use it for training.
Carol S.
I placed my order and within a couple days I had an email saying it was shipped and it was delivered a couple days later. Fast and efficient!