PawTenantAt PawTenant, we understand the importance of emotional pet support for mental health. Whether you need guidance on emotional support animal registration or want to secure your ESA letter, we’re here to help. Emotional support dogs and other ESAs provide companionship and relief for those struggling with stress or emotional difficulties. Let us make the process easy and stress-free for you.
PawTenant (pawtenant.com) has 15 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingMental Health · Newark, Delaware
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Mental Health · Lancaster, California
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Mental Health · New York, New York
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Mental Health
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Showing 2 reviews with 1 star · Clear filters
Emily
They promise their refund if the landlord does not take their ESA letter and they didn’t. I ended up wasting money and plus pay for all the pet fees. This is not a legit service and The U.S. Department of Housing and Urban Development (HUD) does not consider documentation obtained in this manner to be reliable and would not be sufficient enough for ESA. Be aware of scams!
Morgan R.
There is very much a lack of communication. I have tried to call customer service multiple times. When I do call, it goes straight to voicemail. I then receive a text message telling me to either text or email them the problem, even though I left them a voicemail. When I got someone to call me back and they were talking over me, laughing at my questions, and just being overall rude. In the state I live in there needs to be a 30 day waiting period before they can officially assign an ESA Letter. There’s been no communication about when I set up a time to talk to my provider about the ESA Letter. When I needed my provider to sign a document for the leasing agency I was then informed that would be an extra $40 after I already paid $120 to get my cats registered. Overall, I’m displeased with the communication with this company.