PawsyLabsPawsyLabs is listed under Pet Stores in Newark, Delaware.
PawsyLabs (pawsylabs.com) has 213 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Martin S.
Just an enquiry but very fast reply with all information I asked about Couldn't be happier highly recomend
Response from PawsyLabsOct 11, 2026
Martin, "couldn't be happier"? Neither could we! 😊 Thanks for reaching out with your questions, and for recommending us. We love it when people ask before they buy. You deserve to know exactly what you're getting. All the best, Judy Ann & the PawsyLabs Team 🐾
Lesley Anne B.
Very helpful and understanding.
Response from PawsyLabsOct 11, 2026
Thank you, Lesley Anne 💚 Understanding is something we never want to compromise on, because there's always a person (and usually a much-loved dog) behind every message. We're glad that came through. Warmly, Sheena from PawsyLabs 🐾
Lynne B.
I found this company to be quick to respond, so helpful, refunded my money & very kind to deal with. Thank you so much
Response from PawsyLabsOct 11, 2026
Lynne, thank you so much! 💚 Quick, helpful AND kind is the trio we aim for every day, so reading this made us really happy. We're glad we could sort everything out for you. Take care, The PawsyLabs Team 🐾
caddyschack
Very fast response time and the rep had several options to choose from.
Response from PawsyLabsOct 11, 2026
Thank you so much! 🙌 There's rarely a one-size-fits-all answer, so we always try to give people real options. Glad one of them worked for you! Cheers, Christian from PawsyLabs 🐾
Clare
Had a problem with the subscription and money refunded very quickly, Jennie was very helpful and understanding.
Response from PawsyLabsOct 11, 2026
Hi Clare, Jennie here 😊 Thank you for the shout-out! Subscription hiccups are no fun, so I'm really glad we could get your refund back to you quickly. Wishing you and your pup all the best! Jennie | PawsyLabs Customer Care 🐾💚
Amanda H.
dealt with straight away
Response from PawsyLabsOct 11, 2026
Thanks, Amanda! ⚡ "Straight away" is our favourite speed. We're glad we could help! The PawsyLabs Team 🐾
ian F.
Quick to deal with if you have any issues There was a mistake in ordering but as soon as I emailed pawsy labs back they responded swiftly Ang got the problem resolved Thanks again ian
Response from PawsyLabsOct 11, 2026
Thanks again, Ian! 👍🏼 Mistakes happen to all of us. What counts is putting them right quickly, and we're glad we could do that for you. Nice of you to come back and tell us, too. All the best, Lisa from PawsyLabs 🐾
Patti K.
I canceled my order! It shipped and pulled out my account! Contacted customer service they quickly responded and refunded my money!
Response from PawsyLabsOct 11, 2026
Hi Patti, Having an order go out after you've cancelled is really frustrating, and we're sorry that happened. Thank you for giving us the chance to put it right, and for sharing that we did. Your money back, no fuss: that's how it should be. Warmly, Judy Ann from PawsyLabs 🐾
