PawsyLabsReviews of pawsylabs.com

Response from PawsyLabsOct 11, 2026

Marlon here, Rachel! 😄 I've read your review about five times now, and I'm forwarding it to the boss with "big fat bonus" highlighted 💯 Thank you, it honestly made my week. Happy I could double-check everything for you. Marlon | PawsyLabs Customer Care 🐾

Response from PawsyLabsOct 11, 2026

Hi John, Not every hiccup is anyone's fault, but every hiccup deserves a quick fix. Thanks for the "Brilliant". That's going straight into the team chat 🙌 All the best, The PawsyLabs Team 🐾

Response from PawsyLabsOct 11, 2026

Soj, thank you so much for this, and give Wee Gunzo a big scratch from all of us 🐾 Tummy troubles are stressful for the whole household, so we're really glad talking to us was the easy part. Pausing should never be a hassle, and the fact that you'd recommend us to your fellow dog owners means the world. Wishing Gunzo a happy, settled tummy, Jennie from PawsyLabs 💚

Response from PawsyLabsOct 11, 2026

Hi Cathy, "NEVER have I ever received a refund that fast." You've made our day! 😊 We all press the wrong button sometimes, and nobody should pay for a bottle they didn't mean to buy. Thank you for the lovely words and for noticing the little things. It's good to see that around too. Warmly, Judy Ann & the PawsyLabs Team 🐾

Response from PawsyLabsOct 11, 2026

Dear Mr & Mrs Hosty, "A company I would trust." There's honestly no bigger compliment you could give us. Trust is something we have to earn every single day, so thank you for telling us we're getting it right 💚 Kind regards, Christian from PawsyLabs 🐾

Response from PawsyLabsOct 11, 2026

Thank YOU, Claude! 😊🐾 Your enthusiasm is contagious. The whole team smiled at all those exclamation marks!!! The PawsyLabs Team 💚

Response from PawsyLabsOct 11, 2026

Dear Kathleen, Thank you for your kind words. Most of all, we're so sorry Jingles wasn't feeling well. That's never what we want for any dog, and we hope Jingles is feeling much better now. Please don't go to any trouble over the unopened box. Just send a quick note to [email protected] and we'll let you know the simplest option. And if you're up for it, we'd really love to hear how Jingles is doing. With care, Sheena from PawsyLabs

Response from PawsyLabsOct 11, 2026

Hi Suzanne, A "big problem" with an order is never fun, so we're sorry you had to deal with it in the first place. We're glad we could turn it around quickly, and thank you for coming back to share how it ended. All the best to you and your pup, The PawsyLabs Team 🐾