pawshake.com Reviews | Read Customer Reviews of pawshake.com

pawshake.comReviews of pawshake.com

4.76,520 reviews
Pet Services
North Castanya Way 161, Portola Valley, California

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pawshake.com

About pawshake.com

Pawshake - Experienced pet care with peace of mindLoving pet sitters who treat your pets like familyAt Pawshake, we connect pet parents with friendly, reliable and vetted pet sitters. So whether you are going away, need someone to drop in to check on your pet while you’re at work or take your dog for a sniff around the block, we’ve got a pet loving sitter for you.Loving home environments - no cages!Your pets will stay in loving home environments and be treated just like family. Pawshake pet sitters are able to cater to your pet’s needs and are also a great alternative to dog boarding kennels or catteries.Get daily updates about your pet and relax knowing that they will get plenty of love and attention while you are away.Convenient, safe and flexible pet careSimply, search for a sitter, arrange a free meet and greet and then confirm your booking online. Payments are held securely by Pawshake until the booking is complete. There are no subscription fees and you only pay for the sitter you choose. Pet parents can also leave a review at the end of each booking to share their experience with other pet parents.The Pawshake Guarantee All bookings are covered by The Pawshake Guarantee which includes veterinary coverage, Happiness Guarantee and in-house customer support.

pawshake.com (pawshake.com) has 6,520 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Website: pawshake.com
Category: Pet Services
Location: Portola Valley, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 10% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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pawshake.com reviews

6,520 approved reviews, newest moderated first

Ann G.
Jul 9, 2019
Super
Super, je kan met een gerust gemoed op reis vertrekken, de beestjes worden prima verzorgd.
Response from pawshake.comJul 14, 2019
Bedankt voor je review, Ann! Vriendelijke groet, Klantendienst Pawshake
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Marissa C.
Jul 9, 2019
Great experience
Great experience with the app. Very easy to use and had a great experience with the sitter. My dog was so happy to be there and exhausted when he came home. Will keep using!
Response from pawshake.comJul 14, 2019
We're glad to hear that you found our app easy to use! It sounds like your dog had a wonderful time and we always love to hear that. Thanks for your continuous support! Warm regards, Pawshake Support
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Sarah F.
Jul 9, 2019
Reliable pet sitter platform
We've used Pawshake twice and been very happy with the experience. It has been a secure and convenient way to ensure our pet is well taken care of when we are away. I have and would again recommend this application to other pet owners.
Response from pawshake.comJul 14, 2019
Thats awesome, thank you! We really appreciate that :-) Warm regards, Pawshake Support
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anna P.
Jul 8, 2019
I was very happy with service by…
I was very happy with service by Angelica of Pawshake. She cared for my 3 cats for approx 1 week & did an excellent job.
Response from pawshake.comJul 14, 2019
Thank you for supporting Pawshake and our wonderful pet sitter! We're happy that you and your cats and a purrfect experience! Warm regards, Pawshake Support
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Sinead O.
Jul 8, 2019
I have had a really excellent experience using Pawshake
I have had a really excellent experience with Pawshake. I am a new user for over 5 weeks now and am absolutely delighted with Linda my dog walker and the great service from Pawshake. It is so easy to make my weekly bookings and payments and I love getting my daily photo of Rocky out and about in the park. This is a great service and App and would recommend to any other dog lover out there.
Response from pawshake.comJul 14, 2019
Welcome to the Pawshake family, Sinead! <3 We're so happy that you've had a great experience with so far and we will work hard to continue providing you with a good service. Feel free to share those adorable pictures of Rocky with us too, we always love seeing them! Warm regards, Pawshake Support
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Helen
Jul 8, 2019
My cat sitter
My cat sitter, Sophie, could not have been more helpful, understanding or accommodating. I came home to a settled and happy kitten. Pawshake made the process of finding and booking someone easy, with transparent info, and I’ll definitely be using the site again.
Response from pawshake.comJul 14, 2019
We're so glad that you found a wonderful sitter like Sophie! It always makes our day of hear of such great experiences :-) Thanks for your support! Warm regards, Pawshake Support
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Conan F.
Jul 8, 2019
This is a brilliant system
This is a brilliant system. Almost an "Uber" for pet sitters. Easy app to use (although a few little tidy-ups would make it spot on - nothing serious, just, for example, slightly odd navigation in some places and although we have cats and entered those details, the cute little auto-generated message had "woof, woof". Nice touch, but off the mark. Not a biggie :-) Easy to find a good pet sitter and responses were fast. Details are clear and you know the costs up front. All great!
Response from pawshake.comJul 14, 2019
Thank you for your feedback! That's really valuable to us as we always seek to improve our site and app. If you have any suggestions on how we can improve, please feel free to let us know at [email protected] :) Thanks for your support too! Warm regards, Pawshake Support
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Shelley
Jul 8, 2019
This was the first time using Pawshake
This was the first time using Pawshake. It was so easy and quick to find a sitter for our two cats. Magda was amazing and my more timid cat took to her which was great! Magda sent us photos eveyday of the cats and we could see they were being well cared for.
Response from pawshake.comJul 14, 2019
Welcome to Pawshake! We're so happy that you had such a great start with us, and we're certain that Magda loved taking care of your cats :-) We hope that you will continue supporting us and our sitters. Warm regards, Pawshake Support
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