pawshake.com Reviews | Read Customer Reviews of pawshake.com

pawshake.comReviews of pawshake.com

4.76,520 reviews
Pet Services
North Castanya Way 161, Portola Valley, California

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pawshake.com

About pawshake.com

Pawshake - Experienced pet care with peace of mindLoving pet sitters who treat your pets like familyAt Pawshake, we connect pet parents with friendly, reliable and vetted pet sitters. So whether you are going away, need someone to drop in to check on your pet while you’re at work or take your dog for a sniff around the block, we’ve got a pet loving sitter for you.Loving home environments - no cages!Your pets will stay in loving home environments and be treated just like family. Pawshake pet sitters are able to cater to your pet’s needs and are also a great alternative to dog boarding kennels or catteries.Get daily updates about your pet and relax knowing that they will get plenty of love and attention while you are away.Convenient, safe and flexible pet careSimply, search for a sitter, arrange a free meet and greet and then confirm your booking online. Payments are held securely by Pawshake until the booking is complete. There are no subscription fees and you only pay for the sitter you choose. Pet parents can also leave a review at the end of each booking to share their experience with other pet parents.The Pawshake Guarantee All bookings are covered by The Pawshake Guarantee which includes veterinary coverage, Happiness Guarantee and in-house customer support.

pawshake.com (pawshake.com) has 6,520 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Website: pawshake.com
Category: Pet Services
Location: Portola Valley, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 10% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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pawshake.com reviews

6,520 approved reviews, newest moderated first

Wilma
Jul 10, 2019
betrouwbaar en goed
Fijn dat je via pawshake dicht bij huis een betrouwbaar opvang voor je huisdier vindt
Response from pawshake.comAug 6, 2019
Beste Wilma, Bedankt voor de positieve beoordeling! :)
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Jo-Anne A.
Jul 9, 2019
Fantastic option for care for our beloved 4 legged friend
It is re-assuring to know that there is a wide range of quality / trusted people to contact to care for our beloved 4 legged friends when heading away for some R&R.
Response from pawshake.comJul 14, 2019
Thank you for your valuable support! We greatly appreciate it and are so glad we could be of help :) Warm regards, Pawshake Support
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Kathryn G.
Jul 9, 2019
Pawshake - Excellent Service
Pawshake has allowed me to find a reliable petsitter in an easy and efficient way. The Pawshake app allows for communication with potential sitters, and ongoing contact with the petsitter of my choice. It provides reviews from previous clients and has a clear process for selecting and meeting your selected petsitter. The payment option ensures that the petsitter is paid when they’ve completed the job. A great service. Thanks Pawshake.
Response from pawshake.comJul 14, 2019
Thank you! We're happy to hear that you have been enjoying our app and find it useful. Thanks for your support! Warm regards, Pawshake Support
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Philippe B.
Jul 9, 2019
Excellent service
Excellent service ! Jean était serviable et amical. Mes deux amours étaient entre de bonne mains :)
Response from pawshake.comJul 14, 2019
Nous sommes très heureux que notre gardien Pawshake ait pu vous aider! Nous sommes certain que Jean a eu beaucoup de plaisir avec eux aussi. Cordialement Support Pawshake
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Karissa S.
Jul 9, 2019
Zaheera from Pawshake is AMAZING
Zaheera from Pawshake is AMAZING! We were let down by our previously booked pet sitter the day before we were due to go away. Hours later we were able to get in contact with Zaheera and she was kind enough to come over that very same night to meet all our pets and run through their routine. Our plans were very unpredictable and Zaheera was able to accommodate additional days at short notice. She gave us detailed daily updates along with photos. We were amazed that even the most timid of our cats were not only comfortable with Zaheera but approached her for pats! It was clear she cared for them. She didn't just clean the trays, feed them and leave. We have absolutely no hesitation recommending Zaheera. She will undoubtedly exceed your expectations!
Response from pawshake.comJul 14, 2019
Thanks for your feedback! We're really sorry to hear that your previous sitter was unable to carry out the assignment, but we're delighted to hear of the wonderful experience you had with Zaheera :) We're really proud to have such dedicated and loving sitters on our website. Thank you for supporting her and Pawshake! Warm regards, Pawshake Support
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Philippa
Jul 9, 2019
Highly recommended
Very easy to book. Anne and her daughter were very understanding with my nervous dog. He had a lovely time with them which I can confirm from looking at the photos and video they sent me daily. Would recommend this service.
Response from pawshake.comJul 14, 2019
Thank you for the kind review! We're happy to hear that your dog had a paw-tastic time :) Warm regards, Pawshake Support
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Katrina R.
Jul 9, 2019
Reliable service
Reliable service, which gave me peace of mind whilst on holidays.
Response from pawshake.comJul 14, 2019
Thank you for your trust!
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Gina D.
Jul 9, 2019
Tiana from Pawshake looked after my…
Tiana from Pawshake looked after my dogs, cats and fish while I was away and my pets just love her. This was the first time I had used Pawshake and Tiana as a pet sitter. I returned from my holiday to find my pets all settled and content. I wouldn't hesitate to recommend Tiana to others looking for a trustworthy pet sitter. I also found using Pawshake very easy.
Response from pawshake.comJul 14, 2019
Thank you for choosing Pawshake and welcome to the family! :-) Warm regards, Pawshake Support
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