PawradeReviews of pawrade.com

After being scammed and heartbroken and feeling like I’d never have a puppy; After fruitless attempts to adopt a dog; I found Pawrade. I was afraid of being scammed again but my fears were quickly gone when Tonia called me. From our first conversation I knew they were different in the best way and everything was going to be fine. Everyone is professional, personable, and seem like they care and know what they are doing. Tonia, Renee, Amanda, the breeder Kim, and everyone else I worked with, HUGE thank yous and gratitude for helping me become a dog mom. We are so thrilled with her she’s smart, sweet, healthy and full of life! Kim was excellent,communicated well took excellent care of her and seemed to really love Cookie now named Willow. I would use Pawrade again and refer everyone and anyone I know that is looking for a fur addition to the family. I would want all of my future dogs from this breeder if they all turn out to be just like Willow!

After being rather annoyed and disappointed with rescue agencies...somehow on computer, I stumbled across PAWRADE. Was looking for a male pup to be companion to my Corgi-mix dog. From the very beginning the folks at PAWRADE were pleasant and helpful. At each and every turn to get that puppy, HANK, to me everyone at PAWRADE were most professional, courteous and kind. Got my puppy one week ago today. Hank is a sweet adorable feisty pup ! We are crate training Hank and AFTER the first nite...things have been clicking alone wonderfully ! Of course, I am up at 6 AM. But hey we've got a baby here. (and a dry crate :-)) Thanks,PAWRADE

It was a little stressful with Clint,pav. Because I couldn’t get picture s. But I would still give 5stars they are both wonderful balls of energy.

I picked up my pup Saturday. Her name was originally Cleo but I renamed her Stoney. She is amazing and full of energy! She smelled so good and the breeders made sure I had everything I needed. Pawrade kept in contact with me every single day until I got her. If you need to pay on the pup every month make sure you can get approved before you send the down payment just in case you don’t get approved because it may be hard to get your money back.

My dog was delivered ahead of schedule and in wonderful health. I am very pleased with the entire experience

Getting a puppy should be one of a kind experience, unfortunately, this is not what you would get with this company. The customer service is less than poor. My puppy supposed to have traveled on March 31st after that day I did not receive any updates, I contacted the company and they misled me saying the breeder could not send the puppy due to "Easter", after several calls and emails I finally got the contact information of the breeder who explained to me the puppy was sick and it was under antibiotic reason why she could not send the puppy, she promised it would get better and she will be back to me soon with a further update about the travel time. At this point, I have bought the specific food I was told, the vitamins, and so on to receive a puppy I would never get. On April 7th I got an email saying the puppy will travel on April 9th, they will send me pictures of the puppy and the nanny so I would know who to expect when they arrive. After waiting all day, once again I had to chase them for information. I called the breeder and learned the nanny's husband was sick so she could not travel, meaning I would not get my puppy and I will have to wait. After being misled several times by this company and chasing them for about 3 weeks I gave up, I requested a refund of my money to which I was answered they do not do refunds. I had to mention the word 'chargeback' to get my money back. Take this information into consideration before you make an emotional purchase with this company: 1. You have to do the work you are paying them to do, meaning you would have to do the calls, the texts, the emails if you want to get some piece of information. 2. You will not get updates and your emails will not be answered. You would work directly with the breeder, and you would learn this through the process, not upfront, good luck with that! because this person has no contract or obligation with you. 3. The person with whom you would close the deal is the less helpful person in the process. 4. You would never receive a healthcare status of the puppy you are buying 5. Pawrade doesn't care to make this experience seamless for you. **TO ANSWER PAWRADE RESPONSE: "Your adoption request was declined by PetPay and refunded in full as we found you not fit to adopt and raise a puppy. We strive to ensure every puppy is being placed in a loving home with individuals for whom are compassionate towards life" -THIS STATEMENT IS A LIE: Under your company eyes, I was a perfect fit when I paid to get a puppy, but all of a sudden when your company beaches the contract I became a not fit. Let me take you out your margin of error, YOUR COMPANY IT IS NOT THE RIGHT PLACE TO ADOPT A PUPPY due to the lack of professionalism "Your puppy was never "sick" as you claim, your puppy had a slight cough. We take a Puppy First Approach and require ANY small ailment be addressed by the breeder and their Veterinarian before allowing the puppy to be released for travel. That means we care!!" - In which part of this process did your company care about? when your company provided me the medical report from the Veterinarian that I never receive? "When the puppy nanny communicated to you that her husband was having emergency surgery, you stated that wasn't your problem, you lacked sympathy, compassion and began making demands and threats. Your private nanny was even willing to leave her husband in the hospital immediately after surgery without waiting for him to come so she could deliver your puppy. Talk about service!" - ONCE AGAIN THIS STATEMENT IS A LIE: The nanny never communicated with me, I had to call the breeder to find out what was the status of the puppy travel. After learning the nanny situation, I told her there was no issue, I totally understand human adversity, what I do not understand is the lack of care from your company to provide good customer service to your clients- the ones who call you, the ones who pay you, the ones who trust in your company to go through the adoption of a puppy. Here is the problem, YOUR COMPANY DID LESS THAN NOTHING TO PROVIDED A GOOD CUSTOMER EXPERIENCE. "Our process requires a hands-on approach. We are a part of every single communication point between buyer and breeder. We take the time to educate buyers on puppy ownership all while addressing all of their questions. We cannot provide you answers if you do not ask questions." -It is unfortunately I can not post and share screenshots of the lack of communication from your company staff. "You actually demanded the puppy nanny find a flight immediately that day" -THE CHERRY ON TOP: I never demanded anything. The breeder called me and offered me that she would look for a flight and send the puppy as a solution to address this situation and she will call me back with a resolution. Guess what? I never got that call.

We received a new family member today. We bought her as Tiffany and decided to rename her as Bella ❤️ The process was extremely fast. Any questions and concerns was handled in the upmost professional manner and in a timely manner. From selecting the perfect puppy all the way until her coming home too us was just everything 🥰. The breeder, to the breeder assistant, too the traveling agent were extremely helpful in this process. Bella is extremely playful and adapted too her new home in the matter of minutes. I just want too say thank you Pawrade for helping us pick such a perfect puppy & I can’t wait too experience a new journey with her ❤️🥰.

Pawrade is real! I had my doubts at first, but after spend a lot of time contacting sellers through craigslist and many other online sites (scams), I decided to give a try. Peter, who helped me with this process. He answered me many questions, and contacted the breeder for me, provided a video of Blossom (now Mila), the sire and dam's pictures, and provided me with a estimated height of Mila. I appreciated it especially all of the questions were asked separately, anytime something popped up my head, I asked. Peter is very patient. I was supposed to get the puppy within a few days, but unfortunately, Mila was tested positive for hookworms, so I had to waited for another two weeks. It was definitely the longest weeks in my life, but I'm happy that Renee, the travel agent, tried her best to explain me the situation, and always keep me updated, and the breeders were trying their best to treat the puppy. I felt very secure that everyone is doing whatever they can to get Mila to me. Mila is a such sweet, smart, and healthy girl (She is on my profile picture!!), everyone in our family is satisfied with Pawrade, and will definitely recommend to others!!!