Lesley S.
The process was seamless from start to…
The process was seamless from start to finish! Pawrade was excellent at every step and we are over the moon in love with our new baby!

At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Lesley S.
The process was seamless from start to finish! Pawrade was excellent at every step and we are over the moon in love with our new baby!
John N.
I would have given five stars but Banjo’s I didn’t get (what I’d consider) fair warning about his delivery date. Apparently once I secured his 30 day health Insurace policy, it must have initiated a delivery action. I did have to cancel an over-night stay with an out of town friend to be home for Banjo’s delivery.
Response from PawradeJan 27, 2022
Hey John, We are very happy to hear that you are overall pleased with Pawrade and your new furever friend. And we do apologize for the inconvenience you experienced with travel. Safely and efficiently transporting a live puppy is a very challenging task. Especially when you take a puppy first approach as we always do. Our transporters make every effort to get the pups to their new home as quickly as possible so that they spend less time in transit and remain completely healthy and safe. Sometimes the transporters run into unavoidable delays and sometimes everything goes perfectly and they can get ahead of schedule. If they get ahead it's actually a good thing for the pups so they carry on with the delivery. Many folks are eager for their new pup and are happy about an early delivery but we certainly understand how it can be an inconvenience when you have other things planned and we are sorry that this happened to you. We are also passing your feedback on to our transporter so that they can make any adjustments possible to give as much advanced warning as possible in the future.
Pamela G.
Smooth process from start to finish. Love my new maltipoo baby! Took him to vet day after we received him and vet was "impressed" at his condition. He was obviously well taken care of. Pawrade was exceptional! Wouldn't hesitate to use again!
SARA Z.
Very smooth process. Found your site. Found puppy pictures. Communicated my interest in a cute baby girl. Had some questions answered through the system chat. Then purchased my baby. Made plans to receive her. Love my new baby.
Robyn
We had been looking for a Boston Terrier for some time. I literally stumbled on to the Pawrade site. Once there I found and fell head over heals in love with Lorelei (now Gypsy). We were a little concerned about buying a puppy online because so many things could have gone wrong. However, everyone we dealt with from the first person we spoke with until we received our new fur baby at the airport were professional, helpful, informative, and thorough. We would not hesitate to purchase another puppy from Pawrade.
Alma D.
Everything was perfect from our first contact to actually receiving our new baby girl! Excellent customer service and travel concierge.
Amy S.
Finding a puppy on pawrade was relatively easy. The tricky part was getting consistent follow up or feedback on what to expect and when. It was the holidays and I know that time of year can be dicey, but I was the one consistently asking when and what was happening. When I reserved my puppy, the idea was to have a flight nanny bring him from Texas to Washington, however, none could be located so I ended up making the trip myself. It wasn’t ideal but after everything, it turned out fine and our puppy is amazing. He is well bred, cuddly, smart, affectionate and will make a great family pet. We are already in love!
Response from PawradeJan 27, 2022
Hey Amy, We are very happy to hear that you are so pleased with your new furever friend! And we always appreciate constructive feedback so that we can improve and refine every aspect of our processes here at Pawrade. We are very sorry that the travel portion did not go as smoothly as we all strive for. But honestly you hit the nail right on the head. The extreme volume of travelers due to the holiday season compounded by the thousands of canceled flights (Covid related personnel shortages) made what is usually very routine and stress free into a logistics challenge never seen before here at Pawrade. And we greatly appreciate your patience, understanding, and cooperation. Your willingness to work with our travel reps to arrange you picking up your new pup definitely deserves a huge Thank You! We wish you the best with your new pup and hope we get the opportunity to work with you again.
Sharon B M.
Was a great experience