PawradeReviews of pawrade.com

We love our new puppy! He is healthy and very well adjusted. Communication with Pawrade was excellent and they were very responsive to inquiries and would always send updated pix whenever we asked.

The teams starting with the breeder to the delivery team, were in constant contact with me. Everyone was very helpful and assured me of her safety during my puppies travel to me.

Well, I was disappointed. I received the puppy I wanted; I love her and she looks exactly like her pictures, but she had a number of health issues that were not disclosed. That is likely more due to the breeder failing to disclose the information, as well as the breeder's vet who (I think) failed to properly document what should-have-been obvious issues. I purchased a maltipoo. The pup was advertised as being 2 lbs., which is important because puppies won't be delivered until they are 2 lbs. or 16 weeks. My puppy was listed as being 2lbs. on 3/28/26. She was supposed to be delivered on 4/10/26. I was informed on 4/7 that she could not be delivered because she only weighed 1.15 lbs. That means she was not even close to 2 lbs. when I purchased her, so the info posted on the website was wrong. When I did get her on 4/22, she was infested with ear mites. The breeder's vet claimed that she was negative for ear mites when he examined her on 4/17, but there is no way that was the case. She had a full-fledged infestation, with adults and eggs and that takes at least 10 days to develop. The Metlife policy you receive with the puppy only covered $500 of the cost to get rid of the infestation and did not cover the cost of the sprays I had to get for my house, or topical solutions to protect my other dog. My pup was also infected with giardia, which is an intestinal parasite. Normally, my puppy would not have been due for a fecal test until June, but in light of the ear mite fiasco, I asked my vet to conduct one anyway. Sure enough, she tested positive for the giardia, so that's another $300 not covered by the Metlife policy. I did make a demand under the alleged "health guarantee" and my requests were all ignored. I don't know if it was just this one particular breeder who was substandard, but it does not appear that Pawrade actually vets the breeders that post puppies for sale and does not verify the information provided by the breeders. Despite the carefully worded sales pitches, cleverly-described "health guarantees" and adorable pictures, there is no double-checking by Pawrade. Quite frankly, in my opinion, they come awfully close to being an online puppy mill. You buy a puppy at your own risk. And that's before you even get to the 12-page "reservation agreement". I can sum it up for: It's not a reservation, it's a sales contract and you do not get any of your money back, for any reason, unless Pawrade fails to deliver the puppy you "reserved". I have read some of the glowing reviews about how helpful the Pawrade staff is. They are -- before you buy a puppy and during the sales transition. But once that puppy is delivered? Nothing. I have emailed them 3 times about the ear mite infestation and did not even get a response. I am only giving them 3 stars because my puppy looks just like her pictures and because the delivery service they used was phenomenal.

This was a great experience! Everyone was friendly and professional! Communication with me was constant and the breeder was very nice.

I am very surprised that I am giving you only two stars because this all started out being very positive and I enjoyed you keeping me up on how my puppy, however, I get her at 5:30 on Wednesday, June 3.I made an appointment for a well care check on Friday, June5. I take her gladly because she is miserable. I had no idea what was wrong with her. I was very concerned and they it turns out they sent me a puppy so full of ringworms. I’m surprised they continued with that appointment but they were very nice. So here I am with my cute little puppy and all she’s doing is scratching and getting bald spots. I would hope you didn’t send her out like this. Maybe the people that transported her to me had something to do with this. I don’t know maybe you should consider what they’re doing with the puppy once they get them to deliver. I’m telling you with the price I paid to have you ship the puppy to me plus I tipped the guy I would’ve gone and picked her up myself. I llove my puppy. I just don’t love the condition she was given to me and watching her struggle.

Total transparency and everything is exactly as described in the process. The delivery was a "White Glove" experience, and our new puppy is better than we could of ever imagined!

Amazing experience from start to finish and already in love with our new pup!

Always answered any and all questions in a timely manner and was informed all the way. Honestly,I was scared to death to order a puppy on line but I would definitely recommend Pawrade