PawradeReviews of pawrade.com

Everyone I worked with at Pawrade was extremely communicative as we were making our selection and purchase of our pup. Communication slowed down considerably once we made our decision and it was sometimes difficult to get anyone on the phone or online to answer questions. Initially, I had intended to fly to pick up my puppy so I could meet the breeder and see where she was raised but ultimately I was told they’d only agree to meet up at a post office nearby and I opted to have her flown to us instead. Very disappointing. I’d say in general, communication with the breeder was poor. We didn’t find out the food she was on until the day before she arrived, and requests for photos of her parents were not answered for days. (Though we did get them!) We had a few hiccups with the planned travel of my wonderful puppy, but everything went smoothly in the end. She arrived happy, healthy, and sweet as can be! She passed her vet visit with flying colors and we are overall very happy with the outcome. The MetLife insurance is pretty useless, and it’s a little annoying to have to listen to a sales pitch for pet insurance that is quite limited and expensive…

Mostly everyone has been very helpful. I was pretty nervous about my puppy being treated well, being healthy, and getting to me safely and almost everyone, especially Emma, was so good at calming my nerves.

I love our new puppy. The only downside was when the puppy is being transported and is in the van, she is in the cab 100% of the time. Out of her crate to pee and poop in the van. This makes initial training tougher. The puppy thinks she needs to pee and poop on the floor. Also the MetLife 30 day insurance is only for emergencies. I was under the impression it paid for the first visit. When I went to activate the 30 day policy from MetLife, I was informed, the policy is for emergencies only. I think Pawrade does a fantastic job with information about what to do and care for your pup. I did feel at ease that the website was not bogus and was legitimate. Any contact from the breeder would have been a blessing . Unfortunately you never hear from the breeder.

The kept me informed throughout my journey for my puppy

Our experience having a puppy was the best , we are so happy with our puppy .

Got a new terrier puppy to accompany my 5 year old rednose, was very happy with the experience. Thank you to the team.

They were very helpful and answered any question you had. They made the process of getting my little princess to me very easy and comfortable. I would have liked interaction with the breeder during the process but that happened only after the puppy was on its way. I would have picked a different transport for her as well. The transport said that we would be able to track the progress of their trip to Florida but they turned off the life360 wifi and were not able to track them. I would advise Pawrade to manage that a little better. All in all it was a great experience.

Just a wonderful experience all your employees were very helpful. All went smoothly. Thank you Al T.