PawradeReviews of pawrade.com

Working with Pawrade was a wonderful experience. From choosing a puppy to delivery everything went smoothly. Sadie arrived happy and healthy with all her paperwork and a small bag of food. The staff on Pawrade are all very professional and helpful. They contacted the breeder on my be half multiple times to answer questions. Delivery service was excellent. She arrived home in less than 24 hours she was clean and fresh. Drivers were professional and very gentle with her. I was extremely happy from start to finish.

After 4+ days with my puppy, I am happy. Communication with Pawrade was very good. I do wish I could research breeders beforehand since I am unsure of Pawrades discression on breeders, but after checking papers I did get a good one. I went with my gut and my gut was right. The company they used for transport was very communicative and friendly. Even the puppy seemed to like them. PS - After reading the response to this, I was probably negligent in realizing how thorough Pawrade is with their breeders, but again my gut was right. So I am changing my review to 5 stars, rather than 4. I did, also, research the breeder after I received the AKC paperwork and found that the breeder seems amazing. Additionally, I did take my new puppy to a vet within the 72 hours, but their printer was not working and I had to get the vet to handwrite me a note proving that I had gone and that my puppy seemed healthy. Pawrade accepted that.

The communication with the team was excellent. They answered all my questions and once I bought my dog they were in constant contact to let me know what the next steps were. They even sent me updated pictures of my dog!

All the help along the way and our puppy delivered to out front door.

From start until after week after we received JJ, everyone was super helpful, great instructions, and amazing communication!! He was delivered with great care, too!!

The whole process went very well. Staff were great. Delivery was great. We received prompt emails and phone calls. We love our new family member.

Good stuff: the staff communication and follow-through were excellent. Our puppy arrived in good health and seems to be well cared for. Good to know stuff (Pawrade did not respond to my request to address these issues before I wrote this review): I'm not confident that we weren't provided a puppy from a mass breeder. Red flags ahead of time include not being able to visit the puppy at the breeder, or being able to see the parents by video. I'm also concerned that I was told the wrong location of the breeder (by 25 miles). When I went to pick up the puppy, locals indicated the actual northern Indiana region of the breeder is notorious for puppy mills. Finally, my pre-purchase communication and the "no puppy mills" marketing led me to believe we were dealing with a small-volume breeder. After purchase, we received the breeder's address, and Google Maps indicates it is a large operation with construction adding more.

We had the most seamless experience getting our little Murphy with their concierge service. You can tell they truly care about dogs and we just love this little guy so much. Thank you for everything!