PawradeReviews of pawrade.com

We had a great experience with Pawrade. They answered every question within a reasonable time - sometimes as little as seconds. Phone calls were always answered right a way. Our puppy arrived in excellent condition and has had his wellness check which he passed and also his second shots and our Vet said everything looked great! He is awesome. The entire process from day one until he showed up at our door was very easy and I recommend Pawrade to anyone.

They are just hands down & heads up the best

Very professional and educated

Answered all questions timely, and delivered what was promised.

My pup was a mess when delivered. After 3 1/2 days in a van he stunk of urine. He also gave my other 3 dogs kennel cough. My paperwork said he had Bordetella but there was no sticker from the vaccine in his chart. My vet has called the Missouri vet to get to the root of the problem. Not happy with the procedure and would never buy another dog from Pawrade. The customer service (telephone & email) people were wonderful - that is why there are 2 stars, if not for them, I would give a negative!!

The people at Pawrade couldn't have been any nicer, helpful and patient :-) They were constantly in touch with us from the beginning of our search up to when our puppy was hand delivered. They even followed up after the puppy has been with us for a couple of days. I would recommend Pawrade to everyone

I purchased a purebred Maltese puppy for approximately $4000.00. What I got was a poodle mix and the puppy was teeming with parasites. When I called yesterday they referred me to be pet support and they sent me an email with no recourse This is the second puppy I purchased. The first was a purebred Maltese puppy. This time I got a poodle mix. I believe it is extremely unprofessional to disregard my request for some sort of refund. Clearly I am not returning my puppy. Today, September 16th, I got a call from Pawrade and they talked to me aggressively, completely rude. It was recorded so this recording should be made public. They said you can’t tell from looking at a dog what breed it is, but you can certainly tell what it is not. My puppy is not a Maltese, but looks like a poodle. Today September 22nd, I put Embark Dog DNA test in the mail. I will update you when I get the results.

They were outstanding from the start. Kept me update daily. Sent pictures of my puppy about 3 times. Any updates were sent by text, which I loved. The only one thing is the instructions were little confusing, but I figured it out. I would highly recommend this company. The company they used to transport my puppy from Missouri to Washington state, were also outstanding, kept us updated, called with a ETA in plenty of time to get ready to receive JJ. I highly recommend both companies. Thank you everyone for outstanding help and support. Joe