Lara
No Puppy Mill guarantee is a sham.
When our puppy started exhibiting inexplicable aggressive behaviors at about 1.5 years old, we determined through DNA testing that she is inbred (22% COI, product of siblings or a parent/child). When I contacted the company, they indicated the problem was "resolved"because the breeder no longer has the sire. They will continue to do business with this breeder and would not consider our case for any compensation or review.
Response from PawradeNov 5, 2024
Lara we are sorry that you are not completely happy with your dog. As we discussed with you DNA tests for dogs are notoriously inaccurate. In fact every company that offers this tests (including the AKC) has a very clear disclaimer that the test is just "informational" for the owner and "not to be used to determine breed" or something very similar to that wording. Considering the totality of the circumstances we have issued you a partial refund that you may use for training for the behavioral issues you have mentioned or any other way you deem best for your dog. It is also important to note that the breeder was completely unaware that there may some relation between the Sire and Dam as he had only recently acquired them from 2 seperate breeders. The breeder has also rehomed both dogs as a precaution in the event the test may have some validity.