Rodney L.
BEWARE
It all started good, but as the process progressed it just went downhill. The purchase process went fast and convenient. Once they received the payment, communication stopped. I had to call for ANY info. getting the breeders contact info was heavily guarded. ALSO, the pictures they use and the stated age is played with. Our puppy was supposed to be a teacup Chihuahua. stated age was 16 weeks, the picture was of the puppy at about 6 weeks. Yhat was because they said the dog would not get much over 3 pounds.........when we picked him up, he weighed 4.3 lbs. Back to the secrets, we are in North Carolina.....the puppy was in South Central Florida. Approx 700 mile journey. we were told that when all the paperwork cleared, they would give me the breeders contact info. They called me 2 days BEFORE with info stating all paperwork is completed, we were scheduled to pick the puppy up. I was in South Georgia before they released the breeders info but I had to get upset with who I FINALLY got in touch with.....THEN they acted like I was bothering them. I will NEVER buy from Pawrad again. The puppy was listed for close to 3 grand. Once the paperwork was completed with their "service rates" it ended up costing me close to 5 grand. I said that to say this, the breeder was a nice older lady and she told me that she would get $1000 for the puppy. I mean really......$4000.00 in service fees. NOW imagine this, we get to the breeder and the puppy was bigger than we expected. There is no refunds for misrepresentation of the puppy. for all intensive purposes, now we have a normal sized dog where we thought it was a teacup. Not cool. you sign contracts when purchasing.......basically (in the words of my grandmother) you are buying a "pig in a poke". Don't do business with Pawrade, find another avenue to find your puppy. added 12-22-2024 in addition to reply to Pawrades response below. I do stand corrected on the price I paid, I was incorrect and it was $4200.00. BUT the breeder told me she only received $1000.00 for her part of the transaction. ALSO, she was willing to sell his brother to us for $1000.00 because that's what she would receive from Pawrade anyway. (not that I even wanted him, but I did inquire about him). So that still leaves $3200.00 for service fees But Pawrade is lying when they said Bora (the listing name) was listed as a standard pup, He was in FACT listed as a teacup......I have a screenshot of the add (unfortunately, there is no way to attach a picture here) but if you wish to challenge this, just email me for the proof). And they say they put you in touch with the breeder so you can make an informed decision......that's a lie as well. You MUST pay for your choice before any info is disclosed to the buyer. I still stand by my statement of BEWARE using this service....extremely shady. AND I have to direct you to ALL the negative reviews on here.....I find it hard to believe that SO MANY feel the same way but yet we are inaccurate. Again, I urge you to ask for a copy of the add......I'll be glad to send it. I just regret I didn't do BETTER research on this scam before I fell victim to it.
Response from PawradeDec 9, 2024
Rodney, we are sorry to hear that you are not completely happy with your new pup. Unfortunately your review here is completely inaccurate. First, you purchased a standard Chihuahua, not a teacup. This is very clear on the listing for the pup and also on all the paperwork (we wish Trustpilot would let us post screenshots) including the AKC registration. The average weight for a Chihuahua is 3.3-6.6 pounds and your pup falls perfectly in that range. Your pups list price was $3600 (not 3000). That is a very fair market value for the pup you chose and I am sure you researched prices before committing to the purchase. You then chose an extended Health guarantee and paid the appropriate tax for the state you reside in. This gave you a total of $4204.00 (not 5000). There are no hidden fees or "gotchas". Every charge is clearly displayed in the checkout process BEFORE you purchase. We operate with integrity and transparency. We certainly do mark up our products to make a reasonable profit just like any other business you purchase from daily. And while I can not breach our contract with our breeder and disclose exact figures I can say that the breeder received the majority of the selling price and it certainly was not the $1000 you stated. Your assessment of "$4000 in service fees" is completely inaccurate, unfair and careless at best. We also would have been happy to request updated photos, videos, current weight, etc. had you raised any questions. We also will regularly arrange Zoom video calls so that our clients can virtually meet the breeder and the pup. We don't have any secrets but we do require all communication go through us until just before the pick up date for the pup. This ensures that all is above board for everyone involved and no honest mistakes are made or innocent misunderstandings that can complicate things. Everything is fully documented in writing or on recorded calls. Everything.




