PawradeReviews of pawrade.com

Absolutely the Best place/website to buy a puppy I love our puppy. Everything was so smooth. Service was great. Communication was great. I will buy another one soon. Thank you for everything.

At the beginning of July 2026 we looked into buying a puppy thru Pawrade on the internet. We connected with someone there and were going to buy a havanese named Pudding. This was on July 6. After giving my credit card for a deposit on the evening of July 6th we thought more seriously about it and read some really bad reviews about them. That they sell sick dogs and don’t follow up if there is a problem. The list goes on and on. We called the first thing in the morning on July 7th to cancel. By that time they had already made plans with the breeder and said they couldn’t do anything to cancel. Since when does a 12 hour lapse constitute a done deal? Dont we have some protection due to changing our minds? We told them our concerns and they said it was too late. As a result we tried to fight it with our Visa credit card and it has been a month and they decided we are going to lose $600. We certainly cannot afford to lose the money since we are retired living on social security and if we went ahead with that purchase it would have been a monthly expense we would have had to endure. We are now out the $600 and have no recourse to get it back. We had just lost our 8 yr old havanese right before this happened and we were very distraught over it. At that point we wanted so badly to get another dog that we rushed into it with Pawrade. They must have known we were distraught because they were very fast to ask for a deposit and to brag about how wonderful their puppies are. Meanwhile all their connection with the puppies was thru the breeder sending them a picture. Never do they see or examine the dog. Pawrade is just an in between seller who raves about how wonderful their breeders are. How would they know. They don’t even vet them. I heard so many reports about people adopting sick dogs and Pawrade wouldn’t do anything about it. Their 3 yr health guarantee is a joke. According to reviews they prorate the guarantee and look for excuses not to pay or return money. They are very pushy and as far as we are concerned have no consideration about the dogs welfare. Most of their reviews are unsubstantiated and they use Trustpilot to back them up. Beware if u want to adopt a puppy thru this company. U would be much better off getting a dog from a qualified breeder on your own and seeing the dog first. They don’t even let u come get the puppy. They arrange for a truck to come to your selected location (along with a bunch of other dogs at the same time) and drop it off in a small crowded cage like it was a bread delivery. This to me sounds like puppy mill business. There are enough bad reviews warning the same thing but u won’t see much on line because they are careful to censor the bad reviews. When this purchase was going on they had many bad reviews that have since disappeared and only pix with smiling people holding cute puppies remain. The real story has been taken off their reviews. We felt once we read them very apprehensive about going further with the purchase since some of the warning were saying that their vet bills came to more than the price to purchase the dog. They have misrepresented themselves and we weren’t at liberty to take the chance that we might be getting a puppy mill dog that needed medical care. That was why our 8 yr old Havanese died suddenly. The vet saw that an undisclosed heart murmur must have caused her early death. It was both devastating and and we are still mourning her passing every day. I never want to go thru that ordeal again. Beware of Pawrade and their unscrupulous business tactics. They get dogs from areas that are known puppy mills and once u pay them a hefty amount of money u can forget them backing the purchase!

Everything went smoothly as expected. Our little beagle is a blessing and will be forever loved. The transport was fantastic. Everyone kept in touch with me throughout the process. I’m super pleased with everyone and all the work to adopt our Beagle.

This is a joke of a company. I saw the ad and I thought it was a sweet ad for a rescue only to find it was an overpriced company working as a go between for breeders. If you a certain dog, there are rescues almost everywhere for every dog you could want, that just need good homes and someone to love them. Rescue don't buy, especially from this company.

Choosing Pawrade and their delivery service to provide us with our new Welsh Corgie was a very positive experience. All of their team were friendly, professional and responsive and our puppy arrived happy and healthy. We would high recommend this company and their staff to others who may be interested in obtaining a new four legged family member. 🐶👍

Our big buddy golden Cash passed away at age 12 suddenly about a month ago. The house was so quiet, and we decided to go ahead and find a golden pup. My wife looked locally and then found the Pawrade website. We found a couple of pups and narrowed it down to one. On Sunday we decided to go forward and made contact with Pawrade. Being in commercial construction my working life, I was used to contracts. So I wasn't intimidated by the 7 page document. I will say it gave me a different feel for the transaction. Its very specific in its steps and prepayments, and other stated requirements. You should be prepared to understand the steps, and the time when you have to take them. Its very one sided, but understanding that many are a result of issues with customers over time. The prepayment of the total amounts, including the transportation gives me some concern, Other concerns that have come up is the separation between the customer and the breeder. Its an odd feel to not have any contact prior to making such a purchase to ask pertinent question and have a feel for the owners and how they operate. We have had 4 goldens over the years, all locally bought, all we were able to visit the breeder, talk with them, see their operation, and see the litter. Add to it - the names they have on the website are not the names the breeder has for the pups. I suppose it is so you can't trace the dog to breeder on the web and make direct contact? Don't know for sure. We understand now that the transport may take multiple days and stops. Again, I get it. You're not going to take them one at a time. BUT, it gives us pause (paws maybe?) and consideration for the 8 hr drive to pick our little guy up and not subject him to a multi day trip in a crate in the back of a truck. This is new to us. Buying a pup sight unseen. I've bought multiple cars that way, but no dogs. We're going through with it. Here's what we'd tell you from where we're at - 1. Its a 3rd party transaction. Pawrade is an agent, this is a business. Don't kid yourself, their financials are protected and backed up. 2. Figure out the timelines of financial payments, signing the contract (its gotta be done in 24 hours) 3. Figure out the requirements of the contract after you get the dog home. They're specific. 4. Double check the billing. I unselected the 10 yr guarantee saving the total by $250 and it showed up correctly. Then when I selected submit, the deposit went up $250. We called immediately, were told that even though we unselected that choice, it still included it. We couldn't see the initial contract itemized build up anymore, and it was supposed to be sent. We haven't seen it yet. Well, we'll see. I'll update this once we complete the transaction. As a business man who understands the business side of things, I give these guys a 4, with a chance to make it a 5 (or a -0-). Execution is key to operations

Pawrade was was very quick to respond back to me for any questions I had.

My concierge was Tony and he did a wonderful job helping our family find the perfect match to fit our once and needs. I got a Siberian husky and he is just so beautiful and he is like a puzzle piece that just fit right in to our family I highly recommend Pawrade to anyone who is looking for a new addition to their family.