PawradeReviews of pawrade.com

Everything from asking about the puppy, to holding her a bit longer for delivery after I bought her and delivery was seamless. The team was very responsive and patient with me, and also the breeder did a really good job with the litter because the puppy is in perfect condition, and is adapting really quickly to her new forever home.

From the beginning to look for a fur baby everyone was very helpful in purchasing Petunia (shih tzu). They answered any questions that I had l. They provided the necessary steps to what needed to be done to bring Petunia home. Will use them again

We received Elmo (new name is BEAN) early Sunday, November 23rd. A very tired puppy but he ate, slept, pooped, ate some more and slept more. Its only been a few days but BEAN is wagging his tail, showing his belly for rubs, using his pee pad, brighter today and has the sweetest disposition. The people who brought our little BEAN to us, via van transport were responsive and kind. I reached out daily to check on our 'charge' and the puppy transport responded,giving us up to the minute updates. Pawrade is professional and caring.

BE AWARE To any family considering purchasing a puppy through Pawrade, PetPay, or the associated breeder network: I am sharing my experience so that other families do not go through what mine has endured. In July, I purchased a German Shepherd puppy through Pawrade, financed through PetPay, and bred by one of their partner breeders. I paid $3,800 for what I was assured would be a healthy puppy. Instead, from the day she arrived, it was clear something was wrong. She was lethargic, struggled to eat, and showed ongoing signs of illness that never improved. Over the next few months, despite vet visits, monitoring, and doing everything in my power to help her, her condition deteriorated. On November 10, we took her to our veterinarian due to vomiting, lethargy, and refusal to eat. X-rays showed concerning abnormalities, and we were advised to seek emergency care. The next day, at the ER, additional imaging revealed multiple congenital conditions, including: Severe Megaesophagus Anisocoria A likely neurological birth defect Specialists ran additional testing for Myasthenia Gravis—best-case scenario—only for results to return negative two weeks later. The specialist explained that her esophagus was one of the largest he had ever seen and that this condition was something she was born with. We purchased a Bailey chair, changed feeding methods, and followed every medical recommendation. But she continued to decline, losing weight rapidly—down to 34 lbs when she had been expected to grow to 70–90 lbs. Her quality of life was no longer humane. On November 21, after months of difficulty and suffering, we made the heartbreaking decision to put her to sleep, following veterinary advice. During this entire ordeal, we repeatedly reached out to Pawrade, PetPay, and the breeder to report our puppy’s health issues, submit documentation, and ask for help. What we received in return was: No empathy No meaningful assistance No acknowledgment of our loss Repeated dismissals and deflections An apparent focus on policy loopholes, not the well-being of the animal or the family who purchased her Despite advertising a “health guarantee,” none of these parties accepted responsibility or attempted to help us navigate this situation in a humane or ethical way. The emotional and financial toll has been devastating. We spent over $3,300 in veterinary bills on top of the purchase price, only to lose our dog after four months of suffering. My two young children, ages 2 and 4, had to experience the loss of a pet they bonded with. The lack of compassion shown by these companies has added unnecessary pain to an already traumatic situation. I have been contacted by local news who are interested in sharing our story, and I intend to move forward so that other families can be warned before they experience the same heartbreak. If this message can prevent even one family from experiencing what we have, then speaking up will have been worth it.

I would’ve given a zero review if possible. They misrepresented a puppy I was looking to purchase. I found the same puppy on a different website with a different name and much cheaper pricing. Pawrade representatives texted me photos of a puppy they claimed to be theirs at over twice the cost, but obviously they recycle photos of other puppies.

Puppy is socialized with both people and other dogs. Company kept us informed throughout the entire process. I can tell the breeder is top notch. Would gladly do it again.

If you’re thinking about using this company, learn from my mistake and run the other direction. The puppy they sent me didn’t arrive with a “small cough” as they claimed – she showed up genuinely sick. Even the transport team was shocked she’d been released in that condition. I had to take her straight to the vet the moment she arrived. The medical records tell the story they refused to acknowledge: severe cough requiring hydrocodone, suspected bacterial infection requiring doxycycline, ear infection, chest radiographs, PCR testing, and ongoing treatment. This wasn’t a minor issue. It was a seriously ill puppy that should never have been cleared for travel. Instead of accountability, I got deflection. They pushed me toward an insurance claim like this was just an inconvenience instead of an animal’s health and a family’s emotional chaos. My kids were terrified their new puppy might die on day one. This company does not take responsibility, does not vet their breeders properly, and does not provide support that matches the severity of the situations they cause. If you value transparency, ethics, or the health of the animal you’re paying for, choose anyone else.

Pawrade made adopting our puppy a breeze.