Ben Y.
Great service
Great service. They were very easy to work with.
Response from PawradeJan 30, 2026
Hey Ben, short and sweet and we certainly appreciate it. Thank you for choosing Pawrade and best wishes.

At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Ben Y.
Great service. They were very easy to work with.
Response from PawradeJan 30, 2026
Hey Ben, short and sweet and we certainly appreciate it. Thank you for choosing Pawrade and best wishes.
Kevin B.
From the very start they have made the process easy safe and enjoyable to work with such pleasant people
Response from PawradeJan 30, 2026
Hey Kevin, we really do try so hard to make the process seamless for our wonderful clients. Thank you for trusting Pawrade and best wishes.
Mark W.
We had to cancel our transaction for a Cairn Terrier within a few days due to a medical issue with my wife. It has been nearly 2 months getting our refund. Very little cooperation from their side, lots of calls from our side. Beware!
Response from PawradeFeb 23, 2026
Unfortunately, Mark's version of events here is completely false. He received his refund on December 5, 2025. He has been sent the refund receipt and this has been explained to him several times that he needs to call his bank. We have done all we can to try to help him.
Amy G.
The communication between Pawrade and me was excellent. I’m so grateful for their clarity and expediency!! And, now I have the most beautiful, healthy puppy delivered to me safely!! He is wonderful and is playing happily with his big sister, also from Pawrade. I have now 2 little puppies and I couldn’t be happier.
Response from PawradeJan 30, 2026
Hey Amy, We know when folks get a new pup online that communication is key. We do all we can to keep our clients fully informed every step of the way. Thank you for trusting Pawrade not once but twice, and best wishes.
Lynn
Response time, response quality, ease of process for new puppy parent
Response from PawradeJan 30, 2026
Hey Lynn, thank you for the kind words and thank you for choosing Pawrade. Best wishes!
Carla D.
The process was very easy to adopt our new fur baby. Communication was good. My only concern was the lack of communication with breeder themselves. I would have liked more updates on my pup. Pictures or videos sent of him to see him as well know more about him. Instead of just emails of everything I had to buy or do in preparation of picking up our new pup.
Response from PawradeJan 27, 2026
Hey Carla, Thank you for choosing Pawrade. We are happy to hear you found the perfect pup for you. We do typically arrange for additional photos and videos from the breeder at your request. I will be looking into why this may not have occurred for you. Best wishes.
Sammy
Never buy from Pawrade. They claim to have trusted breeders and our breeder was the worst. We fell in love with a Cocker spaniel puppy after the heartbreak of losing our family Cocker spaniel of 13 years. We jumped at the opportunity to get this sweet little puppy as she seemed perfect to fill our home with love like our last pup did. We were told the puppy would be delayed two weeks due to her "not weighing enough to be delivered via van" which is already non sensical. But we decided to wait anyway. Fast forward two weeks. It's the day before and the puppy magically "ran away" in freezing cold temperatures. Even if that is true, why would the breeders yard not be fenced in if you're taking all of the puppies out at once? Common sense is all it takes in that aspect. We lost our puppy before we even got her. We thought having her be driven instead of flown would of been less traumatic for her. But the fate of our puppy was even more traumatic for her and for our family. The fact the Pawrade allows just any breeder that doesn't even have common sense is disgusting. The fate this puppy had to face is disgusting and the pain my family has to feel is disgusting. The fact the Pawrade tries to defend themselves on this review site is also repulsive. Take accountability and fix the problem. You are a business for living beings. For sweet little puppies that are trying to make families whole. Stop defending yourselves and take accountability. The way we were told was also gross. They had no sympathy and just asked if we wanted a refund. That doesn't fix what happened nor does it bring any peace to our family. Do not use Pawrade. They are a money hungry and disgusting company that doesn't care about you or your puppy.
Response from PawradeFeb 10, 2026
Sammy, we are truly sorry that we were notable to deliver a pup to you, but your assessment here is extremely unfair and simply inaccurate. We follow all USDA guidelines for the safety of the pups. The pup you chose was very small and the requirement is that the pup be at least two pounds or 12 weeks of age to be taken from its mother and rehomed. That is for the health and safety of the pup and your eagerness to receive the pup does not override this. You were well aware of this as it is fully disclosed in your contract. The breeders did take the pups out to go potty as they have done many times. The pup you chose did go missing in these few minutes. The breeders searched frantically all through the night and into the next day. They continued to search for several days after. They live in a rural area so there are many things that could have happened, unfortunately they were never able to find the pup. They were completely heartbroken dealing with the loss and on top of that they had to cope with your personal attacks. The breeders are wonderful people who always do their best to produce amazing pups and provide the best care for them. We will continue to support them as we understand that occasionally terrible things can happen to the best of us.
Dianna B.
Everything was great!!
Response from PawradeJan 27, 2026
Hey Dianna, short and sweet and we will take it. Thank you for trusting Pawrade and best wishes.