Paw Print GeneticsThe definitive resource for canine genetic health, providing canine genetic testing to both owners and breeders. We offer the highest standards in testing and customer service. See our Page for Current Discounts! See Our Page For Current Discounts!Check out our other products from Genetic Veterinary Sciences, Inc. for your other furry family members! My CatScanCanine HealthCheck
Paw Print Genetics (pawprintgenetics.com) has 3,727 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Lacey
The lab has taken over two months to get a test back. I have asked many times for a refund so that I can order from a different lab without being out money for something that’s not in my control. All customer service can tell you is that’s the information they’re getting from their lab. Every time I ask it’s another two weeks and it will be completed. It has yet to be completed after being received 12/12/23
Stacia H.
I understand testing can take a while sometimes to get back, but it just seems like it took longer time than usual.
Deborah
way too slow in processing, and response when messaging 1st time 48 hours 2nd time message never heard back
JD O.
Genetic testing is essential to ensure only the healthiest of animals are paired for breeding. The actual DNA collection is extremely easy and results are provided fairly quickly. I will continue to use Paw Print Genetics as the need arises.
Megan C.
I have always had a good experience but this time was very hard. I had to wait for 1 test for about 2 months and after making a phone call my results were magically there. I appreciate the man who helped me today. Thank you to him.
Amanda F.
Package was received by Neogen Jan 25th It’s been 19 days and I only have 1 test back I have called several times to see if they could rush it but it’s been a week and only the one has been completed I was also told if I want to do any add on tests it’s another 2-3 weeks on samples you have already received. Other companies like Animal Genetics and GenSol have a much quicker turnaround time and add on tests range from hours to get results to a week maximum
Amy C.
Paw Print has been fantastic -- very helpful customer service when I had questions, and their test swabs are very easy to use.
SHARON M.
Actually a little bump in the road. I never received an email that testing was backed up and the date of completing estimated for a week longer. I found this by logging into my account and seeing message next to all 3 dogs being tested. So I called. I was explained that do to unforeseen circumstances,my reports would be available in another week. Although a hiccup, I was pleased to receive a day earlier than estimated.
