Paw Print GeneticsReviews of pawprintgenetics.com

Takes way to long I will be looking for another lab for sure

Took too long just for you to say you received my sample. The processing time to get my results was slow. I didn't plan on using your PPG again after hearing so many complaints about processing time. I received a 50% discount code for filling out a survey, so I figured I would give your business another try. Nothing about this process changed my opinion. Pricey testing that takes too long.

Very easy website to navigate. Great packaging, instructions, and timeliness (both in shipping and getting the results). Good communication/notification feedback. Professional, reasonable, and REASSURING!

Took too long to get the swab then too long for results. Used to be a couple days to get swab, mail it back then results within a week.

Paw prints USE TO be a great company when Lisa was running the company. I always got my testing back with in 2 wks and now it’s been a month and I am still waiting for results. I have heard many horror stories of it taking months to get results back, if they get them back at all. I don’t understand if it use to be able to be done in 2 wks why is it so long now??? I don’t believe it’s because of the number of tests they are getting in. If they keep this up they are not going to have any more customers. I will definitely be looking for another lab to use as most of my breeder friends will be doing the same unfortunately. It sad what has happened to this company.

I am only rating my experience as one star because zero stars is not an option. On January 9th I ordered a parentage test. It is now 70 days later and they still haven’t completed the test. I even paid for Express Shipping! Paw Print used to be a great company which is why they have all of these old positive reviews but they have sadly fallen off a cliff. Check out their Facebook page and read the comments from people complaining recently. After 21 days I got tired of waiting on Paw Print so I went ahead and ordered a parentage test from another company. I received the results from the other company almost two weeks ago. There are much better genetic companies to deal with out there like Embark for a full panel of tests or UC Davis for individual tests such as parentage testing.

Everything went well the shipping took a while to get kit.

We're always happy with the customer service from Paw Prints and always have confidence in their testing.