Paw Print Genetics Reviews | Read Customer Reviews of pawprintgenetics.com

Paw Print Genetics Reviews | Read Customer Reviews of pawprintgenetics.com

Paw Print Genetics reviews

3,727 approved reviews, newest moderated first

Zoe L.
Mar 21, 2025
Kit arrived quickly and returned the…
Kit arrived quickly and returned the next day. Arrived back at the laboratory on 20 February but did not show as received until 25 February. Estimated completion date of 18 March. 3 results were uploaded 19 March and I have spent 2 days chasing the rest (and who knows who is dealing as amidst all this they've moved to Orivet) only to now be told they have failed and they have to be repeated. Shambles of a company; you get what you pay for. I will be using Laboklin.
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Sheri M.
Mar 20, 2025
I paid the extra to get expedited mail…
I paid the extra to get expedited mail of my test kits. It took 14 days to get to me in Newfoundland, I got the tests and mailed them back the next day. I received results 6 weeks later. I received my results when the pups were 9 weeks old AFTER they went to homes. NOT ideal. And one of the pup’s labs reported as double allele, affected, which was wrong. They fixed the result, probably a data entry error? Not sure.
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Mary W.
Mar 19, 2025
They are prompt and easy to work with
They are prompt and easy to work with
Response from Paw Print GeneticsSep 9, 2025
Hello Mary, Thank you for your kind words! We are happy to hear that you found us prompt and easy to work with. Your feedback means a lot to our team. Kind Regards, Ishara Orivet Powered By Paw Print Genetics
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Edwin Y.
Mar 19, 2025
Did not meet original projected…
Did not meet original projected deadline.
Response from Paw Print GeneticsSep 23, 2025
Hello Edwin, I’m really sorry we didn’t meet the expected timeline. I know how frustrating delays can be, and we are working on improving things moving forward. Thanks for your patience. Kind Regards, Ishara Orivet Powered By Paw Print Genetics
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Patricia R.
Mar 17, 2025
It was easy and results were delivered…
It was easy and results were delivered in a respectable timeframe
Response from Paw Print GeneticsSep 8, 2025
Hello Patricia, Glad to hear the process was easy and your results came back within a good timeframe. Thank you for sharing! Kind Regards, Ishara Orivet Powered By Paw Print Genetics
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Mike K.
Mar 15, 2025
Outstanding Customer Service
Brensue Labs has used Paw Print Genetics for many years and have been very happy with the service! Paw Print Genetics lets customers know when samples arrive and give a date when testing will be complete. We love the health certificate/report that we can print for our customers.
Response from Paw Print GeneticsSep 9, 2025
Hello Mike, Thank you so much for your kind words and for trusting Paw Print Genetics over the years, We are delighted to hear that our communication and health reports have been helpful for you and your customers. We appreciate your support. Kind Regards, Ishara Orivet Powered By Paw Print Genetics
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Sharon M.
Mar 15, 2025
Results took way too long
Results took way too long
Response from Paw Print GeneticsSep 23, 2025
Hello Sharon, Sorry the results took longer than expected, we know that’s frustrating. We are working on speeding things up and really appreciate your patience. Kind Regards, Ishara Orivet Powered By Paw Print Genetics
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Patricia B.
Mar 15, 2025
Testing was completed quickly
Testing was completed quickly. As always, your company is easy and pleasant to deal with. Prices were excellent!!
Response from Paw Print GeneticsSep 9, 2025
Hello Patricia, We are happy to hear that the testing was completed quickly and that you find working with us easy and pleasant. We also really appreciate your feedback on our pricing. Your support means a lot to our team! Kind Regards, Ishara Orivet Powered By Paw Print Genetics
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